Holiday Gift Guide for Software Teams: A Shopping List for Devs, Ops, and More
By The holidays are stressful enough even before you factor in co-worker gifts. With this selection of inspired ideas, we’ve done the hard work for you.
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5 Ways We’ve Improved Our Customer Support Experience
By Building a better customer support experience: Introducing the beta of a new landing page for New Relic Support.
Continue ReadingNaming Your Application: All You Need to Know
By An earlier blog article described why you need a unique name for your application at the time of deployment. This ‘application name’, also known as app_name or ‘appname’ is used, along with your account id, to keep track of your data But how do you go about naming your application? The most common way is…
Continue ReadingSupport for Python 3: Now Is Better Than Never
By Our latest Python agent release (version 2.0.0.1) is available today, and includes some substantial changes that we are really excited about. The biggest of these should be exciting for you too: New Relic now supports Python 3.3! With this update, we are also committing to support all future Python 3 releases. However, this also means…
Continue ReadingWhat We Love About Providing Technical Support to New Relic Customers
By A little less than two months ago, I started at New Relic as the Director of Support. I thought I had I had a pretty good idea of what I was getting into. As a customer advocate, I did my research to make sure New Relic was a company that walked their talk. (Anyone who…
Continue ReadingHappy Holidays to all from New Relic
By To say that this year has been exciting is a complete understatement. Between new offices, 1000 new customers, new support for Phusion, JRuby and Glassfish, Merb, Thin, Lightspeed, new features and analysis tools, and lots and lots of new partners and friends in the Rails community, we at New Relic have a lot to be…
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