Best Practices for Setting SLOs and SLIs For Modern, Complex Systems
By When setting Service Level Objectives (SLOs) and Service Level Indicators (SLIs), think in terms of system boundaries, not individual components.
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On-Call and Incident Response: Lessons for Success, the New Relic Way
By Learn how New Relic implements on-call and incident response processes that support growth and reliability —and that protect developers against unnecessary drama and stress.
Continue ReadingSix Steps to Combat Alert Fatigue
By At New Relic, our Reliability Fitness team takes alert burnout seriously. Here are six steps they take to make sure alerts are real and useful.
Continue ReadingA Day in the Life of a New Relic SRE
By New Relic site reliability engineers (SREs) are crucial to our DevOps practice. Here’s a look at one SRE’s busy day.
Continue ReadingCritical DevOps Interview Questions—and How to Answer Them
By DevOps-related hiring is booming, but that doesn’t mean you can sleep through your interview. We share expert advice on developing sharp answers to key DevOps interview questions.
Continue ReadingSite Un-Reliability Engineering [Video Series]
By In complex IT systems, something always breaks. This 4-part video series shows you how to find and fix the inevitable problems as quickly as possible.
Continue Reading8 Takeaways From New Relic’s New SRE Handbook
Site Reliability Engineering (SRE) is still widely misunderstood. Even experienced dev and ops practitioners may not know these important SRE realities.
Continue Reading10 Things Everybody Needs to Know About Site Reliability Engineering (SRE)
From the history of the term and its often fuzzy definitions to the fundamentals of success, we serve up 10 “secrets” of SRE.
Continue Reading10 DevOps ‘Secrets’ for Job Seekers—and Everyone Else
Looking for a job in the world of DevOps? From the history of the term itself to common misconceptions about DevOps “culture” and tools, we share 10 DevOps “secrets” that everyone should know.
Continue ReadingOn-Call Rotations and Incident Response, Part 2: Managing Incident Response at New Relic
Software incident-response procedures change and evolve over time. Here’s how New Relic works to improve our process.
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