on-call Archives - New Relic Blog

on-call

On-Call and Incident Response: Lessons for Success, the New Relic Way

By Annette Sheppard • Dec. 14th, 2020 • Software Engineering

Learn how New Relic implements on-call and incident response processes that support growth and reliability —and that protect developers against unnecessary drama and stress.

On-Call Rotations and Incident Response, Part 2: Managing Incident Response at New Relic

By Beth Adele Long • Feb. 13th, 2018 • Software Engineering

incident response, on-call, site reliability engineering, SRE

Software incident-response procedures change and evolve over time. Here’s how New Relic works to improve our process.

On-Call Rotations and Incident Response, Part 1: Handling On-Call Rotations the New Relic Way

By Beth Adele Long • Feb. 13th, 2018 • Software Engineering

incident response, New Relic Browser, on-call, SRE

A company’s on-call policy is a lens through which you can see the health of the entire organization. Here’s how we do it.