More Than Just Noise Reduction
By How automatic correlation supercharges SRE cycles for faster incident detection, understanding, and resolution.
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Muting Rules Now Available in New Relic Alerts
By We’re excited to tell you that New Relic Alerts now supports muting rules, enabling you to silence notifications during maintenance windows.
Continue ReadingWhat Is AIOps?
Teams need to detect, diagnose, and resolve incidents faster, and AIOps (Artificial Intelligence for IT Operations) helps them do that.
Continue ReadingAnnouncing New Relic AI: AIOps & Smarter Incident Response for Busy DevOps and SRE Teams
New Relic AI brings actionable detection, noise reduction, intelligent assistance, and continuous improvement to modern software teams.
Continue ReadingWhat an Anthropologist Brings to a Software Company—The Modern Software Podcast
By Meet Ali Colleen Neff, PhD, anthropologist and “qualitative data nerd” working on user-experience research on New Relic’s product team.
Continue ReadingCommand Performance: 5 Keys to Creating Great Incident Commanders
By The Incident commander (IC) is vital to New Relic’s incident response process. Here are five keys to giving our developers the tools, skills, and confidence to become great ICs.
Continue Reading9 Incident Management Myths—Busted!
From alerting to retrospectives, incident management experts at New Relic and around the industry identify common IM misperceptions and share best practices.
Continue ReadingFutureTalk: 4 Key Lessons About Effective Incident Response [Video]
By A recent New Relic FutureTalk offered four valuable lessons for organizations looking to elevate their incident response games.
Continue ReadingNine Takeaways From Going ‘Andon Red’
By The New Relic distributed tracing team recently had to raise an ‘Andon Red’ alert. Here’s what they learned about using the Andon system as a troubleshooting tool.
Continue Reading9 Best Practices for Reducing Mean Time to Resolution (MTTR)
Reducing MTTR is important, but it’s critical to place this metric in context of your larger incident response management strategy. Here are nine best practices for doing so.
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