Empathy, Data, and Digital Experience [Video]
By Creating great digital customer experiences requires both empathy and data, says New Relic SVP of Strategic Marketing Abner Germanow in this CXOTalk video.
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Big Risks, Big Rewards: New Relic Rethinks How It Does Engineering [Video]
Mikey Butler, New Relic SVP of Engineering, explains how New Relic’s Project Upscale let our engineers choose their teams and projects.
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‘Own’ Their Impact [Video]
Airbnb SRE Cameron Tuckerman-Lee explains how—and why—the company’s software engineers take responsibility for supporting their community of users.
Continue ReadingData, Decisions, and DevOps at Concur [Video]
Shifting emphasis from functionality to service means Concur‘s VP of DevOps & cloud services Kevin Evans needs to focus on the data that really counts.
Continue ReadingGoing Digital for Donors at Cure International [Video]
Cure CTO Joel Worrall describes how the medical non-profit uses data to save lives in this video interview from FutureStack16 San Francisco.
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Pioneering a Digital Transformation at West Corporation [Video]
Embracing enterprise architecture means putting IT at the very heart of your business, says West Corp.’s Thomas Squeo in this video interview from FutureStack16.
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