Empathy, Data, and Digital Experience [Video]
Creating great digital customer experiences requires both empathy and data, says New Relic SVP of Strategic Marketing Abner Germanow in this CXOTalk video.
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Creating great digital customer experiences requires both empathy and data, says New Relic SVP of Strategic Marketing Abner Germanow in this CXOTalk video.
Continue ReadingMikey Butler, New Relic SVP of Engineering, explains how New Relic’s Project Upscale let our engineers choose their teams and projects.
Continue ReadingAirbnb SRE Cameron Tuckerman-Lee explains how—and why—the company’s software engineers take responsibility for supporting their community of users.
Continue ReadingShifting emphasis from functionality to service means Concur‘s VP of DevOps & cloud services Kevin Evans needs to focus on the data that really counts.
Continue ReadingCure CTO Joel Worrall describes how the medical non-profit uses data to save lives in this video interview from FutureStack16 San Francisco.
Continue ReadingEmbracing enterprise architecture means putting IT at the very heart of your business, says West Corp.’s Thomas Squeo in this video interview from FutureStack16.
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