What is the point of using synthetics testing to proactively monitor your applications? Anyone … anyone?
There are three main reasons most people use synthetic testing tools (including New Relic Synthetics):
- Availability monitoring
- Performance monitoring
- Functional testing
What do these three tasks have in common? They are all ways to find out if something is broken that shouldn’t be. More important, they are all ways to make sure that you are the one, rather than your customers, who discovers the problem first.
But that’s only step one. Becoming aware of these issues actually consists of two parts:
- The system discovering that something is wrong
- You getting an alert about that discovery
Part 1: Discovering that something is wrong
Part 2: Getting alerted about that discovery
Historically, Synthetics offered email notifications whenever a monitor failed a test. That was a good way of giving you a heads up, but we wanted to improve the process. Well, good news! Synthetics has just been integrated with the New Relic Alerts Beta!
If you haven’t heard yet, our new Alerts platform brings all kinds of useful functionality to the party. Here are a few of my favorites:
- Incident lifecycle
- Improved email notifications (including a cool JSON-enabled version)
- Ops escalation channels (examples include PagerDuty and VictorOps)
- Chat integrations (examples include HipChat and Slack)
- And much more!
How it works
New Relic customers who are trying the new Alerts platform can now create policies and conditions for Synthetics monitors from the Alerts UI.
This means they can take advantage of all the new channels offered by Alerts. Just think how much easier you can rest knowing that Synthetics can page you if something goes wrong. No more needing to check your email on a regular basis just to find out if your app has a problem.
Customers who have switched and committed themselves to Alerts have gotten even deeper integration. They’re finding a violations page, monitoring status indicators driven by user defined policies, and they now have the ability to attach monitors to existing policies from the Synthetics user interface. More powerful alerting and it’s easy to use? That’s pretty cool.
Basically, Synthetics gains a lot of value from its alerting capabilities, and we just upped our game in that department. Why? Because we think our customers deserve the best!