Rent the Runway, a true retail disrupter, provides millions of women access to designer dresses and accessories, along with the expertise of professional stylists and the shared wisdom of like-minded, fashion-forward members.
Powered by a transformative business model, proprietary technology that supports one-of-a-kind shopping innovations, and a unique reverse-logistics operation, Rent the Runway is challenging old systems and rewriting the retail rules. Leading the way is Rent the Runway’s CTO, Camille Fournier, who describes the operation this way: “Rent the Runway is a fashion company with a technology soul.”
Improving scalability and performance
It was back in 2011 when Rent the Runway was first introduced to New Relic. The company decided to rewrite its website and supporting services, moving from Drupal to Ruby and Java while focusing on improving scalability and performance. New Relic APM was deployed to help maintain a close eye on the system and ease the transition. After getting set up in what seemed to Fournier like just five minutes, it was clear New Relic was there to stay.
New Relic turned out to be an incredibly valuable tool for us. Now, it’s our first line of defense to know how well our site is doing from a performance standpoint.
—Camille Fournier, CTO of Rent the Runway
Today Rent the Runway relies extensively on New Relic APM, New Relic Browser, New Relic Servers, and New Relic Mobile to monitor its storefront, internal warehouse systems, and mobile app. New Relic is a critical tool for Rent the Runway’s engineers, technical operations, and data analytics teams alike—all of whom leverage New Relic data to create predictive models, optimize, and deliver a seamless customer experience.