Move, Inc. Cuts Production Error Rate by 82% with New Relic

Home buying is one of the biggest decisions you will ever make. So when it comes time to start thinking about the process, you turn to online resources to figure out your next move. That’s where Move, Inc. comes in.


Move is the company behind the Move Network, a group of real estate websites that attracts more than 30 million visitors every month. The company operates®, the official website of the National Association of REALTORS®, which connects people to the essential, accurate information needed to identify their perfect home—and to the REALTORS® whose expertise guides consumers through buying and selling. It is absolutely critical that Move’s websites always perform optimally and efficiently for its end users—the homebuyers who are making critical decisions.

With a complex technology stack, Move found it difficult to diagnose performance issues, let alone resolve them—and this carried over to its QA environment as well. After trying out a combination of commercial monitoring systems, open source technologies, and applications developed in house, Move knew it needed a better solution. That’s when it turned to New Relic.

After seeing impressive data-driven insights with New Relic, Move immediately deployed a 5-server installation on its® website and shortly after expanded the product to monitor more than 25 applications in a matter of months. Over a course of 6 months, Move achieved an 82% reduction in production error rate. With results like that, New Relic became a company-wide standard in no time.

Check out the video below to see more of Move’s impressive results with New Relic:

Additional resources:

  • Read about Move’s experience with New Relic in the written case study (PDF)
  • For even more on Move and New Relic, see here


Morgan Flatley is on the customer marketing team at New Relic. Before making the New Relic marketing team her home, she dabbled in PR for startup tech companies. View posts by .

Interested in writing for New Relic Blog? Send us a pitch!