The opening keynote for the FutureStack15 conference this morning in San Francisco was an amazing cornucopia of announcements and insights and demos and testimonials from New Relic founder and CEO Lew Cirne, who was joined onstage by a parade of special guests in front of more than 1,000 rapt developers, technologists, and business leaders.

Most of the actual news can be found in these two press releases (New Relic Embeds Analytics Across Product Line for the Modern Enterprise and New Relic Announces New Cloud Platform Capabilities to Deliver Performance Data and Efficiency to Software Teams), not to mention Lew’s own blog post (New Relic Brings the Power of Analytics to All Our Products) as well as seven additional posts published this morning (see the “Related Posts” at the bottom of this page). But for all the folks who weren’t able to attend FutureStack15, I wanted to offer a taste of the event’s excitement in a selection of key words and images from the opening keynote presentation that kicked off today’s event.

  1. Why are we all here? … Because I believe in software and I love software … Software is the most powerful creative medium of our time … There are few constraints in what you can do with software. Lew Cirne, CEO and founder of New Relic
futurestack15 lew cirne keynote

Lew Cirne delivers the opening keynote at FutureStack15

  1. In the 1990s, we put our software on a disk and shipped it around the world, where someone might use it and might have a good or bad experience, but that was all completely invisible to the software developer. Today great software development is a two-way process, with a feedback loop on what customers are doing with the software—are they having a good experience?—and using that data to continually improve your software. New Relic’s core mission is to help you with that mindset. —Lew Cirne
  1. Analytics Everywhere is really all about solving three interconnected problems that used to be disconnected:
  • Application performance, in service of a higher goal
  • Customer experience, in service of an even higher goal
  • Business outcomes —Lew Cirne
  1. Measure all the things. —Lew Cirne

measure all the things - lew cirne keynote

  1. Many companies measure different things using different tools from different vendors—and that creates silos. We think that has to stop. We think all the data belongs in one platform. And the only way to do this is in the cloud. —Lew Cirne
  1. In the 1990s, people monitored servers. But why? To measure the software. In the 2000s, we measured application performance, but why do we care about application performance? It’s all about the customer having a good experience. It’s not about errors per minute, but how many customers have errors. Why do we do that? To ensure good business outcomes. But most companies didn’t measure these things, and many still don’t. —Lew Cirne
  1. This is an enormous big data problem … Before, you had to sample, index, aggregate, or throw out some data … We think there’s a better way. A proprietary database we built from the ground up: NRDB, a multi-tenant cloud database … We don’t think there’s a database remotely like NRDB, certainly not in the cloud. —Lew Cirne


  1. Multi-tenant is the key, because it’s “beyond expensive to do this all by yourself.” It would take millions of dollars or more, too expensive for any of our customers. The only way to do this cost effectively is a multi-tenant database. Otherwise, it’s like buying a 747 because you fly cross-country three times a year. —Lew Cirne
  1. Data centers don’t build themselves. —Lew Cirne
  1. We are building NRDB into all our products. We call it Analytics Everywhere. —Lew Cirne

keynote crowd at futurestack15

  1. How you get at NRDB is through the scalpel we call NRQL. I love that query language, but out vision for Insights is for it to be used by everyone. New Relic visual Data Explorer is a game changer because you can get answers to real-time queries by just clicking along. —Lew Cirne
  1. When I started at Roku (about a year ago) our average page load was 7-8 seconds. It’s now 2-4 seconds and New Relic was instrumental in that. —Paul Kim, Director of Engineering, Web Development, Roku
  1. I think media is the most creative part of the technology industry. Our business in content wrapped in user experience. —Paul Cheesbrough, CTO of News Corp.
paul cheesbrough at futurestack15

Paul Cheesbrough, CTO of News Corp.

  1. In the old days, we knew very little about our customers. Now we have a single lens to optimize our business. —Paul Cheesbrough
  1. The engineering community all talk with each other. If they like something, it spreads virally. New Relic was taken from just one of our business units to every one of our business units. Now we can compare metrics across the globe and see what’s working and what’s not working. —Paul Cheesbrough 
  1. We saved a hell of a lot of money along the way, but actually it’s the speed that is more important to us. —Paul Cheesbrough
  1. AWS and New Relic are both incredibly developer-friendly tools. —Stephen Orban, Global Head of Enterprise Strategy, Amazon Web Services
stephen orban at futurestack15

Stephen Orban, Global Head of Enterprise Strategy, AWS

  1. New Relic plays a very important role in transitioning from on-premise to the cloud … it’s a great way for companies to see what going on farther up the stack and help make that transition. —Stephen Orban
  1. New Relic + Opsmatic: These two pieces of data are far more valuable together than they are apart. —Lew Cirne
  1. Listen to your data. It’s trying to tell you something, and it might lead to business outcomes you never thought possible. —John Engates, Rackspace

BONUS: I love the Fairmont. It has my favorite bar in the world—the Tonga Room. My only wish for next year is that I don’t get stuck in the elevator for 20 minutes immediately prior to my keynote. —Lew Cirne

Watch the full FutureStack15 Day 1 opening keynote below:

Disclaimer: The views expressed in these presentations are those of the respective speakers and do not necessarily reflect the views of New Relic. By providing access to these presentations, New Relic does not adopt, guarantee, approve or endorse the information, views or products discussed therein. The respective presentation speakers have given permission to New Relic to post the content they presented onstage.'

Fredric Paul (aka The Freditor) is Editor in Chief for New Relic. He's an award-winning writer, editor, and content strategist who has held senior editorial positions at ReadWrite,, InformationWeek, CNET, Electronic Entertainment, PC World, and PC|Computing. His writing has appeared in MIT Technology Review, Omni, Conde Nast Traveler, and Newsweek, among other places. View posts by .

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