Embracing DevOps, transitioning from monolithic to microservices architecture—the arguments for making these changes are many. For the folks at Concur, it was all about innovation velocity and operational accountability.

But as Kevin Evans (Concur’s VP of DevOps and Cloud Services) explained at FutureStack16 San Francisco, making big changes isn’t always easy. As the company headed for its second iteration as a Software-as-a-Service provider, it had to establish some foundational principles. First, emphasize the service part of SaaS. Second, decentralize and empower. And third, simplify.

Adhering to those principles became much more manageable once Concur deployed New Relic APM. How? To find out, watch Kevin’s talk, “Decentralizing Operations with APM”—co-presented with colleagues Angus Claus (Director of Service Management and Site Reliability Engineering) and Donnell Baker (Senior Manager, Site Reliability Engineering)—in the video below:

Watch other great presentations from the event:

You can watch all available FutureStack16 San Francisco presentation videos, including the keynotes, at our FutureStack16 San Francisco YouTube playlist.


Photo: © Andrew Weeks Photography.

B.J. Hinshaw is a freelance writer based in Northern California. View posts by .

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