Envato is an Australian start-up whose mission is to “help people earn and learn online.” The company’s specialty is the development, promotion, and operation of multiple online marketplaces which facilitate the exchange of digital goods. It’s passionate about the web, and enabling creators to make a living doing what they love. So when the Heartbleed bug struck, like many other software companies, Envato went into protection mode to ensure the security of its 4 million+ users.
In the wake of the Heartbleed, it was critical for Envato to be proactive about the issue. To do so, this required that all user passwords be reset—a tedious process to both implement and monitor. With a project of this size and level of sensitivity, Sean St. Quentin, Delivery Lead for Envato Marketplaces, needed a visual way to track the success of the project from start to finish, so he turned to New Relic Insights for the job.
Since New Relic Insights was already pre-loaded with Envato’s existing APM data, Sean and his team were able to start querying their data instantly, without any programming work. In a matter of five minutes they had run their first NRQL query and created a dashboard. With zero instrumentation, they were able to see, in real time, how their customers were flowing through the Heartbleed security process giving them the information they needed to fine tune the program to ensure all users were secure.
Take a closer look into how Envato tackled the Heartbleed bug and used New Relic Insights to ensure the safety of their users in our first-ever customer generated video (we are so proud!).