On Wednesday, 17 February, nearly 200 people descended on the beautiful Ham Yard Hotel close to London’s Piccadilly Circus for the very first New Relic London Summit. The crowd of developers, IT leaders, and technologists were treated to a full day of engaging talks from an impressive roster of both U.K. technology leaders and New Relic experts.

The morning kicked off with an opening keynote speech by New Relic Chief Marketing Officer Robson Grieve, who said, “Every time we talk to our customers, they teach us new ways you can use New Relic inside your business.” The London Summit, he explained, was a great opportunity to bring together innovative New Relic customers like Trainline, Ocado, John Lewis, and Colossus Bets as well as New Relic partner endjin to share some of their knowledge with others in the community. Referencing the cool swag handed out to every attendee, Robson added, “You’re all now owners of a New Relic ‘data nerd’ t-shirt, and that makes you part of the New Relic community, too.”

The all-day event featured 10 presentations on a wide variety of topics including building stable DevOps teams, growing a new platform business, and measuring and improving the customer experience. In between the talks summit attendees mingled and networked, and at the end of the day, everyone was whisked off to a special afterparty in the Ham Yard Hotel’s private bowling alley for “bowling and champagne.” Emcee Nick Pike quipped, “Who hears those two words together very often?”

See some photos below from the New Relic London Summit:

london summit ham yard hotel

The entrance to the posh Ham Yard Hotel, host of the New Relic London Summit.

london summit queen

The Queen of England herself greeted visitors to the hotel’s cozy library.

london summit breakfast

Attendees fueled up for the day’s events with a hearty breakfast served in the quirky Dive Bar.

london summit diver

london summit oranges

london summit auditorium

The Ham Yard’s state-of-the-art auditorium was packed with summit attendees.

london summit robson grieve

New Relic Chief Marketing Officer Robson Grieve delivered the London Summit’s opening keynote.

london summit mark holt

Mark Holt, Chief Technology Officer of Trainline, admitted to the crowd, “I am a New Relic fanboy.”

london summit george chintala nick pike

New Relic VP of SMB International Sales George Chintala with Director of EMEA/UK Sales (and emcee for the afternoon) Nick Pike.

london summit alice goldfuss

New Relic Site Reliability Engineer Alice Goldfuss gave a popular talk on “Scalable Meatfrastructure: Building Stable DevOps Teams,” in which she stressed the importance of caring for your most valuable infrastructure—your people.

london summit lunch

A lunchtime spread of sandwiches, salads, fruit, and cupcakes kept attendees well fed.

london summit myles milston

Myles Milston, CTO of Colossus Bets, detailed the technology stack his company uses to monitor a global sports betting system, which he told the crowd is the “largest guaranteed sporting jackpot in the world.”

london summit relics

Several Relics flew all the way across the pond to attend the event. From left to right: New Relic Senior Director of Customer and Content Marketing Diane Davidson, Director of Corporate Events Martin Butler, Global Alliance Manager Kempton Izuno, and Corporate Events Manager Mae Whiting.

london summit simon skelton manesh tailor

Simon Skelton, IT Operations Manager, Online, at John Lewis, was joined on stage by New Relic Senior Technical Account Manager Manesh Tailor to discuss the “Black Friday Command Centre” John Lewis set up to ensure site stability during the frenzied holiday shopping season.

london summit croc

At the end of the day, attendees were invited to the hotel’s private bowling alley, The Croc, for a “bowling and champagne” afterparty.

london summit shoes

The entrance to The Croc features a museum-like display of vintage bowling shoes and bowling balls.

london summit bowling

Guests tried their hand at bowling in the vintage 1950s bowling alley imported all the way from Texas.

London summit bowling balls

london summit after party

Party guests took breaks from hitting the lanes for more networking over beer, wine, and champagne.

London Summit mac and cheese

The party’s dinner buffet featured yet another selection of delicious dishes, including pots of rich macaroni and cheese to keep the winter chill of London at bay.

London Summit James Pavey

The intrepid team behind the scenes: Lisa Pinto and New Relic Senior Field Marketing Manager James Pavey.

london summit alligator

The Croc bowling alley showcases crocs scrambling over psychedelic wallpaper designed by Christian Lacroix himself.

london summit ham yard courtyard

As guests left the venue, they exited into the misty Ham Yard courtyard, lit everywhere with twinkling white fairy lights—a magical end to a special day.

Check out what people were saying on Twitter about the New Relic London Summit.


London photo courtesy of Shutterstock.com.

David Gaule is an editor at New Relic. Prior to joining the company, he served as senior editor for AllBusiness.com. Way back in the days of paper books, David held positions at HarperCollins Publishers and Little, Brown & Company. View posts by .

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