New features across all of the Digital Intelligence Platform. A brand new core product. An incredible 25 trillion events ingested in the third calendar quarter of 2016 alone. It’s been an awesome and fun six months for New Relic.

But today we’re upping the ante with our Digital Intelligence Platform Winter Launch. We are calling attention to some of these amazing releases and the value they are unlocking for our customers—but that’s only the beginning. We’re also introducing two important new features and previewing three more new capabilities. (For more information, read the press releaseattend the webinar, and watch the video at the bottom of this post.)

What’s in the Digital Intelligence Platform Winter Launch?

Phew! That’s a lot. So what do all these features really add up to?

Two areas where we’ve provided significant improvement include more power for enterprise DevOps teams and deeper visibility into your entire technology stack. Let’s take a look at two sample use cases that tie things together in ways that are especially useful for DevOps teams: 1) Faster debugging of incidents and 2) even more rapid sharing of context across teams.

Faster debugging of incidents

Over the last 12 months, we’ve put significant effort into extending our alerting and dashboarding capabilities. At FutureStack16 San Francisco, we announced the general availability of New Relic Alerts and the pre-release of four new features, including dynamic baselines and NRQL alerting. We also announced a number of powerful new features for New Relic Insights, including the dashboard timepicker and copy features as well as metric explorer.

What do these capabilities mean for DevOps teams, especially when it comes to the debugging of incidents? Well, our customers can now quickly build detailed visualizations of their digital performance and customer experience—before, during, and after incidents and site outages.

New Relic’s new capabilities give DevOps teams the tools they can use to instantly visualize performance for an incident time window, duplicate dashboards for use in postmortem activities, and proactively create rich dashboards with both flexible event data and aggregated metric data to help anticipate performance issues. They can also let customers quickly configure dynamic baseline alerts that deliver more actionable insights into rapidly changing environments.

timepicker example

The Dashboard Timepicker is designed to give New Relic users control over selecting a time range for every single chart on a given dashboard at once. This means when you’re investigating an incident after a deploy, you can easily go back and look at the status of all your charts before, during, and immediately after the deploy to see what has changed. [click to enlarge]

For example, during Black Friday last year, a major retailer noticed an unexpected hour-to-hour dip in the number of page views generated by its e-commerce website. Using these New Relic features, the customer’s team was able to rapidly create a dashboard that incorporated both event and metric data to help them better understand website performance by city, region, and device type up and down their stack, providing a rapid understanding and diagnosis of the actual issues.

apm alerts graph example

Dynamic Baseline Alerts leverage historical data to generate a baseline signal from which to identify anomalies. Our unique UI experience tells you when previous behaviors would have created alerts based on the thresholds you set. [click to enlarge]

Shorten the time to answer ad-hoc questions and share context across teams

Because New Relic agents are designed to report in one place all of the event and metric data for any layer of a modern application architecture, customers can gain a new depth and breadth of visibility. New Relic’s analytic data and query language (NRQL) can give customers the ability to ask and answer a wide variety of questions about their software performance with sub-second speed. The result? Rapid and iterative development of context-rich, information-dense dashboards. Teams and managers tasked with providing overviews of performance across a dynamic and wide array of applications and infrastructure now have increased visibility and tooling that enhances their ability to better highlight their team’s impact.

data explorer screenshot

Metric Explorer: By combining both metric and event data reported by New Relic agents up and down the application stack, DevOps teams can see a cohesive view of end-user performance—from the client all the way down to the infrastructure. [click to enlarge]

For example, we used these features internally at New Relic to drive a recent major launch across our engineering, product, and marketing. You can find out more about how it all came together by watching our Launch Day with New Relic: A Unified View for Ops, Dev, and PM webinar on demand.

service maps screenshot

New Relic Service Maps now provide deeper visibility into the database tier of your application architecture to share context across the team and help you better understand, optimize, and troubleshoot your environment. [click to enlarge]

Want to learn more?

You can access more details by checking out the Platform Updates section of And please join us for a detailed look at all the latest New Relic announcements and how these enhancements can help you monitor your digital business better than ever. On Tuesday, March 21, at 10 a.m. Pacific Time (1 p.m. ET), our Recent New Relic Digital Intelligence Platform Updates webinar will share best practices on using our latest-and-greatest features. Plus, you’ll get a sneak peek at some of the cool stuff we’re working on now: Register today!

Devin Cheevers is Product Manager for New Relic AI teams, focused on incident response inside complex software systems. View posts by .

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