Today at our FutureStack: New York conference, New Relic showcases an array of significant new capabilities to the New Relic Digital Intelligence Platform. Our Fall Quarterly Launch focuses on three main areas of innovation intended to give your DevOps and operations teams the actionable visibility they need to move faster and make better decisions about your digital business:

  1. New Relic Applied Intelligence (NRAI), featuring NRQL Baseline Alerts, Error Profiles, and Radar, to help you uncover and resolve problems faster—sometimes even anticipating the issue before it appears.
  2. Expanded support for major cloud services designed to give you more flexibility in a distributed, multi-cloud environment, including additional New Relic Infrastructure AWS Integrations, New Relic Infrastructure Azure Integrations (in beta), and support for .NET Core 2.0 (in beta).
  3. Platform updates designed to enable broad user adoption, including new features that arm large enterprise teams with new control and governance capabilities, such as Role-based access controls (RBAC), company-wide dashboards, New Relic Insights Dashboard API, version 2.0 of the Infrastructure On-host SDK, and new Language Agent APIs for New Relic APM.

Let’s take a closer look at each area.

Radar, powered by New Relic Applied Intelligence

New Relic Applied Intelligence (NRAI) uses artificial intelligence and machine learning to help our customers see more usable and actionable data:

NRAI is a set of intelligent capabilities built into the New Relic Digital Intelligence Platform, designed to turn your data overload into easy-to-understand information that can help you reduce outages and decrease MTTR. NRAI powers Radar, NRQL baseline alerting, and New Relic APM error profiles, and this set of new services leverages advanced algorithms and statistics to help you solve real world problems.

Radar, (formerly known as Project Seymour), guides you to the most interesting, relevant, and actionable bits of your data. Using a unique set of Applied Intelligence technologies—including advanced algorithms, state-of-the-art statistics, machine learning, and a patent-pending root-cause analysis engine—Radar is designed to learn from your systems, identify anomalies, and deliver intelligent recommendations for resolution. Radar even comes with built-in Slack integration for quick sharing of information and recommendations.

radar personalized feed

Personalized feed (containing advice, anomalies, and potential issues) provided by New Relic Radar. [click to enlarge]

New updates in New Relic APM also use NRAI to enhance error analysis. Error profiles automatically compare events to help you quickly identify the most likely culprit and get to work resolving the issue. A related function, APM expected errors, lets you identify and configure the application errors you expect to see, collecting them for analysis but excluding them from application error rate calculations. This helps reduce error “noise,” clarifying the “signal” of unexpected errors. NRQL baseline alerts, meanwhile, lets you easily convert NRQL queries into alert conditions so you can be notified when an expected error’s frequency jumps to a level outside the norm.

Expanded visibility for cloud-native applications

These key product updates are designed to expand visibility into cloud based applications and infrastructure:

Our expanded library of New Relic Infrastructure AWS integrations are designed to give you a more complete view of your Amazon Web Services infrastructure in one place. Integration with Amazon Elastic File System lets customers monitor data transfers, connections, and I/O limits. Integration with the Amazon API Gateway provides visibility on critical performance metrics, including response latency, error control, and cache hits. And integration with AWS’ Application Load Balancer lets you monitor how traffic is being balanced within your AWS architecture. Integrations have also been added for Amazon Relational Database Service (RDS), Amazon Redshift, and VPC Flow Logs to bring the total number of AWS integrations to 25.

New Relic APM’s beta support for Microsoft’s new .NET Core 2.0 is designed to allow customers to instrument their latest .NET Core 2.0 web apps to more quickly understand the performance of your .NET Core apps on Linux and Windows. Also now in beta are five new New Relic Infrastructure integrations with Microsoft Azure Cloud Services, including Virtual Machine Metadata, Azure Cosmos DB, Service Bus, Functions, and Virtual Networks.

Infrastructure integrations with Azure Cloud Services screeshot

[click to enlarge]

Finally, as organizations leverage more distributed application architectures, New Relic previewed its plans to offer distributed tracing to help application teams track individual user requests end-to-end from the mobile or browser client all the way through the complex web of services that fulfill a request.

Enterprise DevOps at scale

These new features are designed to arm enterprises with more refined access, consolidated visibility, and enhanced customization to meet their specific needs:

Many of our enterprise customers have hundreds or even thousands of New Relic users, so we’ve been working to give administrators the flexibility and governance they need to manage that use as efficiently and securely as possible. With this release, we’ve enhanced our role-based access control (RBAC) with easy-to-use, fine-grained access-control permissions via two new types of add-on roles (Custom and Managed by New Relic) to go with our built-in base roles (Admin, User, and Restricted User).

managed add-on roles example

Managed Add-on roles to provide admin-level access per product. [CLICK TO ENLARGE]

Company-wide dashboards, perhaps our most requested new feature, is designed to let customers quickly and easily combine data from different accounts into a single dashboard. Now you can build an end-to-end view of the performance of your services and teams in a single cohesive dashboard, helping to eliminate silos, improve overall understanding, and speed incident response.

Developers, site reliability engineers (SREs), and DevOps practitioners can now gain additional visibility into their digital businesses with our new APM Language Agent APIs. Broad APIs covering common instrumentation tasks for all our language agents let you surface custom information for analysis, get more detail for performance monitoring and troubleshooting, and extend our out-of-the-box instrumentation to cover more of your technology stack.

Want to learn more?

Put it all together, and our latest Digital Intelligence Platform update is designed to give DevOps teams significantly more control and configurability over what they can measure and analyze—another reason why New Relic is the first, best place to look to understand your digital business.

To find out more details about what’s new in the Digital Intelligence Platform Fall Launch, check out our Platform Updates page. It has more information on the features described here as well as other new capabilities you’ll want to know about.

For an even closer look at all the announcements, be sure to attend our Fall ’17 New Relic Digital Intelligence Platform Updates webinar on Tuesday, September 26, at 2 p.m. ET (11 a.m. PT). Register today!

For more background on New Relic Applied Intelligence, watch the video below:

And to learn how to implement and use all these new features, visit New Relic’s documentation site at


A member of New Relic’s marketing department, Yannina brings a wide range of experience with her background in marketing, branding, and design. Yannina was born and raised in South San Francisco and has a bachelor’s in mass communications from UC Berkeley. She’s a freelance writer, loves all things design, and lives in San Francisco’s Dogpatch neighborhood with her husband and son. View posts by .

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