New Relic RUM data shows it takes 6 seconds on average for a web page to load! What’s taking so long?

Both our customers and we here at New Relic have learned a lot from looking at the Real User Monitoring data that’s been coming in fast and furious over the last month. Based on the javasrcipt library created by Google’s Steve Souders, RUM shows what performance issues actual users are experiencing on a site, right now.

How? Via New Relic’s server-side agent, JavaScript is dynamically inserted into pages as they are built. The injected JavaScript collects timing information in the browser and contains details that identify the specific app and web transaction processed on the backend as well as how time was spent in the app for each request. When a page completes loading in an end user’s browser, the information is sent back to New Relic asynchronously – so it doesn’t effect page load time.

We’re now monitoring over 1 Billion page loads a week and we thought we’d share one tidbit of interesting data. The infographic below lays out in stark terms what many of us experience on a daily basis–it takes web pages too long to load. What’s going on?


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