Lee is Principal Cloud Architect and Advocate at New Relic, where his job is to understand and drive the industry in the areas of cloud architecture, microservices, scalability, and availability. He is the author of the O’Reilly book Architecting for Scale and author the blog Lee@Scale. Lee has 28 years of industry experience and over a decade of building high-scale Web applications, having worked for seven years at Amazon and four at New Relic.
Aaron Bento is a Site Reliability Engineer at New Relic, having become a huge fan of DevOps culture and methods at Burnside Digital and Yesmail before that. In both places, I've been building infrastructure automation with Amazon AWS and Opscode Chef in physical and virutal environments. Aaron spends his down time enjoying Oregon's outdoors with his family, hiking and camping and fiddling with their backyard garden.
I am a Software Engineer in Portland, OR with a Masters of Engineering in Computer Science from Oregon State University. I'm a big supporter of Open Source, and have published almost all the code I've written to GitHub. I'm also an avid tea drinker, bake (scones, cookies, coffee cake, etc), and enjoy riding my Segway.
For more than 15 years, Ralph Bodenner has shipped customer-focused software, starting at Amazon.com, and then building developer tools at two reconfigurable hardware startups. Since his arrival at New Relic in 2009, he’s been dedicated to building effective software teams. As director of engineering, his experience crosses all aspects of software development, enabling his team to provide continuous delivery in a complex, software-as-a-service environment for a customer base that has grown to 90,000 in six years. Ralph holds an AB in Computer Science from Duke University.
Paul Bonner is a reformed technical journalist who reinvented himself as a web developer during the dot-com boom and hasn't looked back since. While his professional work centers around Ruby development, he's full of opinions about every aspect of web- and mobile-development. He lives in Austin, TX.
Nadya Duke Boone is the Director of Product Management for Platform at New Relic, responsible for platform-wide features like Alerts, Applied Intelligence, Interconnectivity, and Insights. A licensed electrical engineer, she decamped for the world of software and has built everything from real-time operating systems to full-stack web applications. She is quite fond of airships.
Nate Borrebach is a Senior Software Engineer at New Relic on the Account Experience team. He currently builds features for account-management and usage data, but he’s perennially interested helping his team ship great software faster. He’s an enthusiast of the symphony, the Oregon outdoors, and happy hours.
Jason has 20 years of deep experience in identifying and hiring high-performing teams, and is the head of global talent acquisition and diversity for New Relic. In addition, he leads several professional recruiting organizations throughout the country and frequently presents at industry conferences. Jason has authored and published content in, and has been quoted by The Huffington Post, Fast Company, Bloomberg, MarketWatch, Society for Human Resource Management, and more.
Michael is a monitoring nerd at heart with 15+ years of industry experience, including 7 years at OPNET where he established and led the company’s global performance monitoring consulting practice. Recently, Michael held lead product management and marketing roles at Boundary, AppDynamics, Piston Cloud, and Sumo Logic. He’s a world-class product marketer here at New Relic, where he helps articulate what Software Analytics is all about.
Glenn Cahill started professional life as a telecoms engineer in South Africa, and has been an international sales leader for over 20 years. His life revolves around his young family, high-tech business, and whatever sports activity he can fit in—he's currently training for the Dublin Ironman 70.3 triathlon.
Sean Carpenter is a Senior Product Manager for New Relic APM, based out of Portland, Oregon. Before joining New Relic, he was an engineering leader at several Chicago-based companies. His expertise is in Agile software practices, DevOps, technology team leadership, software monitoring, and web application product design.
Kevin Casey writes about technology and business for a wide variety of publications and companies. He won an Azbee Award, given by the American Society of Business Publication Editors, for his InformationWeek story, “Are You Too Old for IT?” He’s also a former community choice honoree in the Small Business Influencer Awards.
Madison Clark is a member of the Talent Acquisition team here at New Relic. She helps in the coordination of all things related to the interview and hiring process. Originally from San Diego, Madison has found her happy place in the Bay Area where the food is tastier, people are cooler, and hiking is prettier!
Emil Davtyan is an entrepreneur who has started several ventures since 2005. He created and ran an image-hosting site that reached two million users per a month. Later, he developed an Android application with more than 200,000 installations. At his current venture, Joltem (http://joltem.com), he is working to open up the startup process.
As HR Business Partner for New Relic’s Portland office, Julie DeBuhr supports the engineering and support teams with all things HR. Before joining New Relic, she spent two years working at Cole Haan, as the company divested from Nike, where she worked for the previous twelve years.
Scott is an engineering manager at New Relic. He has been in the technology world for 15+ years as a software engineer, architect, and manager. He loves building great software and great teams. An East Coast native, Scott graduated from San Francisco State University and currently lives and works in Portland, Ore.
Susie Dirks is a product manager who joined New Relic's mobile team in 2015, lured by technical analytics and the tremendous future of mobile. She enjoys piecing together product definitions after conversations about real problems, pain points, and needs. For fun, Susie rock climbs, snowboards, backpacks, bikes (mostly as a commuter), runs, and does yoga.
Kevin Downs has been in the enterprise software industry for 20 years, the last 15 years as a customer-facing Solution Architect selling enterprise software solutions to all verticals. He is now the Senior AWS Technical Partner Manager working to promote New Relic’s AWS integrations with customers to help them on their cloud journey.
John Engates joined Rackspace in August 2000, just a year after the company was founded, as Vice President of Operations, managing the data center operations and customer service teams. Two years later, when Rackspace decided to add new services for larger enterprise customers, John created and helped develop the Intensive Hosting business unit. Most recently, John has played an active role in the evolution and evangelism of Rackspace's cloud-computing strategy and cloud products. John meets frequently with customers to hear about their needs and concerns, and to discuss Rackspace's vision for the future of cloud computing. John currently serves as Chief Technology Officer.
Todd Etchieson is vice president of product management for analytics at New Relic. Before joining New Relic, he worked as an engineer and product manager in the telecom, defense, and e-commerce industries. He holds a Bachelor of Science in Electrical Engineering from Texas A&M University and a Master of Science in Telecommunications from Southern Methodist University.
Nick FloydLead Software Engineer
Nick Floyd is a lead software engineer at New Relic. He works on the .NET Agent, Nuget packages, Azure solutions, and cloud-based services. He and his seven kids are often found contributing to open source, soldering boards, and building backyard ballistics all in the name of "nerd life." Author of Nerd Life Balance.
StackStorm “stormer” James Fryman is an information technologist who builds, designs, curates, and evangelizes automation in all layers of the IT stack. Over the last decade, he has held roles in Information Technology that include the domains of information security, service delivery, IT Operations, development, and IT management.
Martin Gontovnikas (aka mgonto) is the lead Developer Evangelist at Auth0. He's passionate about technology and he always keeps up to date with everything regarding IT. Martin also contributes to open source with Restangular (famous REST client for AngularJS), AngularWizard, Angularytics, and FactoryPal. He tweets from @mgonto and he blogs at http://gon.to/blog/
Jacob Groundwater is a software engineer by day, and math nerd by night. Before joining New Relic to work on the Node.js agent, he spent a year at an Animation-as-Service company. Born and raised in Vancouver, Jacob has also traveled extensively, teaching taekwondo in Korea and working with entrepreneurs in Malaysia and Hong Kong.
Fredrik HåårdFreelance software developer
Fredrik Håård is a freelance developer at Metallapan AB, as well as co-founder and head developer at Visual Units, a Swedish company creating support tools for logistics. In addition to working as a developer, designer, and general troubleshooter, Fredrik holds courses and workshops in Python, Mercurial, and Git and has given lectures in Python at Blekinge Institute of Technology. Lately he's been talking at way too many conferences, mainly about Python, which predictably resulted with his becoming chair of the first-ever PyCon Sweden in 2014.
Nate Heinrich is a product manager at New Relic. He has a background in IT management, Web development, and operations. His hobbies include sports that include balls and nets, games of the video variety, and experimenting with machine learning APIs to one day predict something useful.
Ty Herbert started his career in e-commerce at Symantec. He spent nearly 9 years working on the Global online sales team, specifically on the online store. Ty then moved to NYC to join the tech startup scene, where he worked at Poppin, a stylish office supply company, and Borderfree, an international logistics company, and after a move to Portland Ty worked at Webtrends in the customer analytics space. Now happily back in the Pacific Northwest, Ty manages the Browser product at New Relic. Ty is happiest around his family and friends exploring the outdoors, often with a craft beer in hand.
Tom Howell is a rising senior at Cal Poly SLO and current intern at New Relic. During his time here, he has assisted the Customer Marketing and Account-Based Marketing teams, where he has learned to manage and deliver sales content on a single platform. Outside of the office, he is a Student Ambassador for the Orfalea College of Business in addition to being a diehard San Francisco Giants fan.
Before joining New Relic as a Senior Software Engineer, John was a Principal Engineer at Damballa, a Ruby Team Lead at Xiocom, a Senior Software Engineer at Internap (and so on). In the distant, hazy past, he was a System Administrator at a little ISP called StarNet, but he's been a programmer doing mostly networking-related things for the majority of his career.
Kempton Izuno heads up the Enterprise Integrators program at New Relic. He considers himself fortunate to represent a product that's so partner friendly. Be warned, he'll talk and talk about it! Prior to New Relic, Kempton developed international channel programs for Bit9 and BEA Systems, and in between, co-founded an early AWS based startup.
Robyn Jordan works at New Relic as the Community Program Manager. She lives in downtown Oakland where she can be found either at Lake Merritt, a neighborhood coffee shop, or Rudy's Can't Fail Cafe eating pancakes. She is an obsessive fangirl who lives for Doctor Who, Marvel, and mostly Harry Potter—she even has a podcast dedicated to the world of Hogwarts.
Dmitry is an MBA student at Tuck School of Business at Dartmouth College and an intern on New Relic’s Business Operations team. He is originally from Moscow, Russia, where he worked as the Head of IT Operational Excellence Office for Sberbank, the largest bank in Central and Eastern Europe, which has approx. 300,000 employees and is represented in more than 20 countries. Dmitry’s expertise is primarily in Operational Excellence, IT Strategy, and Project Management.
Jonathan Karon built New Relic's Mobile APM team. He spends his days inventing new ways to measure every aspect of mobile apps from the inside out and fine-tuning a world-class engineering group. When he's not talking about mobile apps as the ultimate distributed system, Jon can be found in the woods or experimenting with the menagerie of mobile projects. A tech polyglot he has been involved in various unfamous tech startups and was doing mobile-social-local-real-time apps when the Apple Newton was still hot.
Zoe KayJunior Dev
Zoe joined New Relic after attending Hackbright Academy, a 10-week intensive programming course, and interning with the core engineering team. She enjoys the thrill of pushing code and exploring the neverending nooks and crannies of Rails. She now works with the marketing engineering team in San Francisco.
Bill KayserData Scientist & Distinguished Engineer
Bill has been with New Relic from the beginning as both a developer and a data scientist. Having worked in application performance management for nearly two decades, his role now entails discovering new ways of exploring and interpreting data as well as prototyping innovative new features.
Sahil Khanna is a product marketing manager at Moogsoft. Moogsoft provides Unified Event Analytics that allow customers to detect situations from millions of application, infrastructure, and network events. Its patented machine learning algorithms analyze data in real time to create actionable insight known as “Situational Awareness” for IT Operations. This enables teams to rapidly detect, collaborate, and remediate situations with complete visibility into what is going on around them.
Tim Koopmans is introducing more and more people to the art of performance testing and debunking myths along the way. If you’re already monitoring your application’s performance Tim will show you practical ways to correlate the myriad of metrics available into meaningful information. Tim is also author of a popular Ruby based DSL for JMeter and CTO of flood.io.
Tim Krajcar is an Engineering Manager at New Relic and runs the Node, Python, and Ruby agent teams. He's been working with open-source software since the early '90s and has built software, web, and infrastructure solutions for companies including Nike, Intel, Standard Insurance, Hitachi, Sutter Home, and McAfee. He lives in Portland, Oregon, with his wife, where they recently co-founded two early-stage daughters.
Martin Kuba is a Senior Software Engineer on the Node.js Agent instrumentation team with over 15 years of experience in software development. Prior to joining New Relic, he worked on large enterprise software used for scientific research. In the last few years he has rekindled his interest in web development and ultimately was drawn to Node.js.
Ken Kupelian is a nerd and mobile QA engineer at New Relic in Portland, Ore. He started out in the tech industry in 1994 by "installing the Internet" in people's homes while still in high school. He currently enjoys living on the bleeding edge of tech and dabbling with obscure and otherwise forgotten devices or technology.
Ana is originally from Denver, Colorado, and is entering her senior year at Boston University as an international relations major and minor in business administration. This summer she is interning on New Relic’s content and customer marketing teams. Ana enjoys traveling and exploring new cities, trying new foods, skiing, and being outside in whatever way she can.
Jim Kutz is a technical product manager for New Relic. Before joining New Relic, Jim was a senior product manager for Nike Digital's Consumer Insights and Big Data Platforms, director of business intelligence and analytics for The Motley Fool, and a data analyst manager at Capital One.
Matthew Lapworth is a senior security engineer who joined New Relic's Product Security team in 2014 after having spent a lot of time with his head in the cloud, thinking about security. He believes security shouldn't be hard and that it's possible to balance security and business needs to ship secure products that meet the needs of customers. When not working on security software, Matthew can be found rock climbing, cycling, or running in the park.
Andy Lester has been involved with open source for two decades, contributing many modules to Perl's CPAN as well as speaking at open source conferences and user groups around the country. He's the author of the search tool ack and his book Land The Tech Job You Love is published by Pragmatic Bookshelf.
As Director of UX Design at New Relic, Etan Lightstone oversees a team of talented designers, leads the user experience design strategy, and on occasion gets the opportunity to contribute to the product codebase. Etan has a special interest in data visualization and analysis, as well as surfing, guitar, and photography.
Bernice Lo is a senior at Santa Clara University, where she is studying marketing and communications. Prior to working at New Relic, she worked in Fremont Bank’s marketing department and at the Ice Box in London as a sales and business development intern. As a young professional, she has gained extensive experience with content marketing, managing marketing campaigns, and exercising creativity to further company goals.
Joy was the managing editor for the New Relic blog. She remains a word nerd. Her experience includes leading content strategy and content development for tech companies. She has been managing publications ranging from magazines such as Electronic Entertainment, manga such as Naruto, and websites including aNewDomain and Dell's Tech Page One.
Neil MacGowan as our Director of Digital Intelligence brings his extensive experience from the LOB through to the ISV, to help customers discover and realise the full potential value of technology to their business. Most recently Neil has been helping customers to transform their IT organisations and businesses through the application of analytics, machine learning, and AI systems within the Service Management space with organisations such as Mercury/HP, Netuitive, and ServiceNow.
Diego started his professional career as a software developer, then shifted into the business side of the technology. In 2006 he founded Abiquo, a company that delivered one of the first Infrastructure-as-a-Service platforms, and led it until its international expansion in 2010. In 2011 he founded Ducksboard, a SaaS service to gather and display business metrics, which was acquired by New Relic in 2014.
Karl MatthiasManager, Site Engineering
I am a developer and ops engineer with more than 18 years of experience in everything from systems administration to network security and heavy software development. I was recently Head of Operations and Architecture at MyDrive Solutions in Guildford, UK. I was briefly Senior Site Reliability Engineer at New Relic and now manage the Site Services team at New Relic in Portland, Oregon.
WraithanSoftware Engineer, Node.js Agent
Wraithan started programming in C++ to write his own video games, then later to cheat at them. He discovered Python and had a blast for a few years in the community. He picked up Node on a whim to build an IRC bot and fell in love. Wraithan enjoys listening to metal, biking, skateboarding, writing IRC bots, playing with hardware, and helping to run PDX Node.
Simone Morellato is Apcera’s Director of Technical Product Management. Before joining Apcera, Simone worked at Cloudian, a scale-out storage startup, where he led the technical and product marketing efforts for the company’s storage architectures. He has also held marketing, management, and technical positions at Riverbed, Cisco, Astute Networks, and Andiamo Systems (later acquired by Cisco).
Tamao Nakahara is Director of Developer Relations and Community Marketing at New Relic, where she leads a team of Community Managers and Developer Advocates. Before that, Tamao ran Developer Community Programs at VMware, and then at Pivotal after it was spun off. During that time, she supported the open source technology communities created by VMware/Pivotal employees (Cloud Foundry, Spring, Groovy, Grails, RabbitMQ, and Redis) as well as Tomcat, Hadoop, MADlib, and R (for which there are heavy Pivotal contributions).
Kara Ntumy is the Operations product owner of The Times digital product suite at News UK. Prior to joining News UK, he worked as a digital analyst for HarperCollins Publishers UK, and designed his own smartphone app. His love for design and optimization has led him to designing websites and even offering an online digital design course.
A member of New Relic’s marketing department, Yannina brings a wide range of experience with her background in marketing, branding, and design. Yannina was born and raised in South San Francisco and has a bachelor’s in mass communications from UC Berkeley. She’s a freelance writer, loves all things design, and lives in San Francisco’s Dogpatch neighborhood with her husband and son.
Pierre Papera is General Manager and Senior Director of Engineering in charge of New Relic's European Development Center based in Barcelona. After several years leading engineering efforts in startups developing video games, streaming media, and video-on-demand platforms, Pierre joined Ducksboard, which was acquired by New Relic in 2014. After the acquisition, Pierre led the integration with New Relic's ecosystem.
Shreyans Parekh is a Product Marketing Manager at New Relic, where his job is to focus on market and industry dynamics in the areas of cloud migration and DevOps. His writing has appeared in publications by Internet Retailer, Intuit, Apttus and IBM Bluewolf. He can be reached on Twitter @ShreyParekh.
After an exciting career behind bars (the kind you order drinks from) and a challenging education in computer science, David married the two as a Technical Support Engineer with New Relic. As as extroverted NRrd, finding out what's going on behind the scenes and how all the pieces fit together is his passion and calling in life.
Fredric PaulEditor in Chief
Fredric Paul (aka The Freditor) is Editor in Chief for New Relic. He's an award-winning writer, editor, and content strategist who has held senior editorial positions at ReadWrite, AllBusiness.com, InformationWeek, CNET, Electronic Entertainment, PC World, and PC|Computing. His writing has appeared in MIT Technology Review, Omni, Conde Nast Traveler, and Newsweek, among other places.
Christina Robertson is a soon-to-be UC Davis grad and aspiring marketer currently interning at New Relic. In her time here, she has been trained on the Performance Marketing and Content and Communications Marketing Teams where she learned how to analyze and create marketing content. Outside of New Relic, she enjoys writing, travel, and co-directing the marketing department of her UCD student body.
Ankush RustagiProduct Manager
Ankush is the Product Manager for the Growth team at New Relic. He focuses on maximizing the percentage of users that gain value from New Relic products, as quickly as possible. He works with a team of designers, engineers, and marketers to build and optimize experiences around user on-boarding and education, product engagement and retention, and payments and e-commerce. Previously, he was Product Marketing Manager for New Relic Insights. You can check out his personal site at www.datkushdoe.com.
Caito is the software engineering intern on New Relic’s Ruby Agent team. She is returning to her childhood passion of building and breaking things after various roles in construction, management, and healthcare. Caito is currently pursuing her master's in software engineering at Harvard University.
As Mirego’s CTO Pierre-Luc spends most of his time working on projects revolving around Mobile. He’s all about software running on small devices. He spent a big portion of the past 16 years working on embedded and mobile platforms in different environments. When he’s not working, Pierre-Luc is probably out on a hike somewhere or out on a run.
Victor spent the first 14 years of his career writing software for various organizations before moving into project management and leadership roles where he could work more closely with end-users and customers. His experience in enterprise software development, implementation consulting, and post-sales support help him to understand the challenges of running complex systems. At New Relic, Victor is the product manager responsible for Service maps and Health map, features that help customers understand the relationship between systems. Victor lives and works in Portland, Oregon, where he enjoys cycling, hiking, soccer, basketball, and adventuring with his family in the Pacific Northwest.
Christine is the Product Marketing Manager for New Relic APM, Browser, Platform and Server products - primarily focused on web applications. She loves bringing awesome new products and features to market, and enjoys the fast paced environment SaaS brings. She has spent several years working abroad as a product marketer in the healthcare industry.
Jordan is an account-based marketing and content marketing coordinator. He has a knack for data and creative work with a focus on video production. Beyond marketing, he has a passion for the outdoors, sports, photography, and videography. Before coming out to San Francisco, Jordan spent 3 weeks road-tripping through 17 states and 5 national parks.
David Strom is one of the leading experts on network and Internet technologies and has written and spoken extensively on topics such as VOIP, convergence, email, cloud computing, network management, Internet applications, software development, wireless and Web services for more than 25 years. He has had several editorial management positions for both print and online properties in the enthusiast, gaming, IT, network, channel, and electronics industries, including the editor-in-chief of Network Computing print, Digital Landing.com, eeTimes.com, ReadWrite.com and Tom's Hardware.com. He currently writes for GigaOm, Slashdot, Dice, Techtarget and Network World. He began his career working in varying roles in end-user computing in the IT industry.
James is a product manager in New Relic's APM organization with responsibility for the Node, Ruby, and Python agents. He has been a technology startup entrepreneur for an accelerator-backed startup and held senior engineering and engineering management positions at IBM. James has a passion for creating tools and services that make the lives of software developers and IT professionals better.
Ravi Tharisayi is a Senior Product Marketing Manager, APM. He has 15 years of experience in the IT industry, starting as a Java web developer before a 10-year stint at IBM in consulting and marketing roles. Having first-hand experience with the frustrations of the waterfall software development methodology, Ravi is passionate about DevOps and development on the cloud. He’s also a proud Boston native and cheered for the Patriots even when they had Steve Grogan.
James Van Metre is a senior software engineer at New Relic. James has been developing professionally since 2004. After receiving his degree from Cal Poly Pomona, he started with writing Java and C/C++ applications before moving to the iOS platform. He has developed apps for the Food Network, Daimler, and the healthcare sector.
Erica is a technical education specialist with New Relic University. She brings more than 12 years experience as a trainer and 5 years experience working with instructional systems design. In 2012, she co-founded the Portland Code School and joined New Relic's education team in 2014.
Yvonne is recognized as a thought leader in how to maintain business relevance in a rapidly changing world. Her personal passions are the advancement of women in leadership/STEM along with driving forward the concept of “shared value” with corporations. As New Relic’s Chief Information Officer, Yvonne divides her focus between the company’s growth strategy and development of the supporting unified technology and data platform. Yvonne is also New Relic’s executive sponsor for their nonprofit program and diversity efforts.
Larry Wegener has been developing Android applications since 2010. After receiving his degree from DePaul University, he began developing mobile apps professionally first for the iOS platform. He quickly moved to the Android platform because of client demand and has been developing Android applications ever since. He has developed apps for Postcard on the Run, Food Network, Google and Intel. He’s currently developing Android applications for New Relic at their Portland Oregon office after a lifetime of living in the Upper Midwest. He can be contacted at email@example.com
Eric Wilinski has been writing about technology since the dot-com days. He’s worked for a variety of companies in the industry, from startups to Fortune 100 multinationals, and his writing has appeared on some of the most popular sites on the web. His first computer was a 128K Macintosh. Today he’s learning Ruby.
Katherine WuSoftware Engineer
KWu is a Ruby agent software engineer at New Relic. Before that, she was in tech support and product operations at Google. She likes to "strategically maximize learning efficiency," aka, only work a little to learn a lot. When not at a computer, she makes pickles, knits, and lifts weights.