Silviu Angelescu, known as Sil, is a senior technical trainer with New Relic University (NRU) in the Customer Success Organization. Prior to joining New Relic, Sil spent 18 years at Scality, Riverbed, Cisco, NetApp, and CA Technologies as a software engineer, solution architect, and technical trainer. He has authored a Cisco technical guide book—CCNA All In-One for Dummies—that helps readers obtain their CCNA certification.
Lee Atchison is the Senior Director, Cloud Architecture at New Relic. For the last eight years he has helped design and build a solid service-based product architecture that scaled from startup to high traffic public enterprise. Lee has 32 years of industry experience, including seven years as a Senior Manager at Amazon.com, and has consulted with leading organizations on how to modernize their application architectures and transform their organizations at scale. He is the author of the O’Reilly book Architecting for Scale and author of the blog Lee@Scale.
Aaron Bento is a lead software engineer on the Reliability Fitness team at New Relic, having become a huge fan of DevOps culture and methods at Burnside Digital and Yesmail before that. In both places, I've been building infrastructure automation with Amazon AWS and Opscode Chef in physical and virutal environments. Aaron spends his down time enjoying Oregon's outdoors with his family, hiking and camping and fiddling with their backyard garden.
Alon Berger is a Marketing Tech Lead at Alcide, focusing on maintaining a tight relationship and collaboration between the company’s R&D department and the Marketing team. After graduating from his BSc in computer science, Alon set foot in the cybersecurity industry and gained experience in R&D operations management and DevSecOps methodologies. As part of Alcide's team, and as a Kubernetes advocate himself, he aims for bridging the gap between Security and DevOps teams in their journey towards adopting Kubernetes and its relevant security aspects.
I am a Software Engineer in Portland, OR with a Masters of Engineering in Computer Science from Oregon State University. I'm a big supporter of Open Source, and have published almost all the code I've written to GitHub. I'm also an avid tea drinker, bake (scones, cookies, coffee cake, etc), and enjoy riding my Segway.
Rahul Bhattacharya is a seasoned consultant, a passionate developer, and a Kafka development thought leader. His Kafka technical leadership spans retail, financial services, and transportation, to name a few. Rahul currently works for Confluent to help their customers adapt and use Kafka to its maximum potential. Before Confluent, he worked in several companies, including Target, Cisco, and SAP. He has a degree in computer science and an MBA from Boston University. In his free time, he enjoys spending time with his daughter, playing open-world video games, and traveling.
Elisa Binette is a senior engineering manager in the reliability organization at New Relic. The group focuses on helping teams measure and achieve their reliability goals, improving reliability for both the engineers within the company and for New Relic's customers. She’s actively involved with PDXWIT, a local non-profit whose purpose is to strengthen the Portland women in tech community. She also loves martial arts and has enjoyed both practicing and teaching classes for many years.
For more than 15 years, Ralph Bodenner has shipped customer-focused software, starting at Amazon.com, and then building developer tools at two reconfigurable hardware startups. Since his arrival at New Relic in 2009, he’s been dedicated to building effective software teams. As director of engineering, his experience crosses all aspects of software development, enabling his team to provide continuous delivery in a complex, software-as-a-service environment for a customer base that has grown to 90,000 in six years. Ralph holds an AB in Computer Science from Duke University.
Paul Bonner is a reformed technical journalist who reinvented himself as a web developer during the dot-com boom and hasn't looked back since. While his professional work centers around Ruby development, he's full of opinions about every aspect of web- and mobile-development. He lives in Austin, TX.
Nadya is the VP of Product Management for Topology at New Relic. She looks after the capabilities that connect systems, including distributed tracing, maps, the global user interface, and entity platform. Before New Relic, Nadya had a variety of roles, including IT director for a Fortune 1000 company, the first engineering leader at a startup acquired by Boeing, and the product manager for multiple SaaS product launches. As an electrical and software engineer, she's designed real-time operating systems, debugged factory automation systems, and built .com boom era Java web applications. She is quite fond of airships.
Nate Borrebach is a Senior Software Engineer at New Relic on the Account Experience team. He currently builds features for account-management and usage data, but he’s perennially interested helping his team ship great software faster. He’s an enthusiast of the symphony, the Oregon outdoors, and happy hours.
Lisa Box serves as Senior Vice President of Corporate Development and Strategic Alliances at WP Engine and is focused on business development and expanding the company’s ecosystem of technology and agency partners. Lisa has an extensive background in partner program development, marketing, and channel incentive design from her nearly two decades in the domain and hosting industry in sales and marketing leadership roles.
Jason has 20 years of deep experience in identifying and hiring high-performing teams, and is the head of global talent acquisition and diversity for New Relic. In addition, he leads several professional recruiting organizations throughout the country and frequently presents at industry conferences. Jason has authored and published content in, and has been quoted by The Huffington Post, Fast Company, Bloomberg, MarketWatch, Society for Human Resource Management, and more.
Michael is a monitoring nerd at heart with 15+ years of industry experience, including 7 years at OPNET where he established and led the company’s global performance monitoring consulting practice. Recently, Michael held lead product management and marketing roles at Boundary, AppDynamics, Piston Cloud, and Sumo Logic. He’s a world-class product marketer here at New Relic, where he helps articulate what Software Analytics is all about.
Mandy works for New Relic as the Director of Sales Development. She lives at Ocean Beach in San Francisco with her husband, their son, and blue Great Dane. When not at work, Mandy is chasing after her toddler, going on family bike rides through Golden Gate Park, or planning the next family vacation.
Glenn Cahill has been a technology sales leader for over 20 years, focused on developing customer relationships and delivering business value internationally. Based in Dublin, his life revolves around his young family, high-tech business, and as much sports activity as he can fit in.
Sean Carpenter is a director of product marketing at New Relic. He was previously a product manager focused on application monitoring. Before joining New Relic, he was an engineering leader at several Chicago-based companies. His expertise is in Agile software practices, DevOps, microservices, technology team leadership, software monitoring, and web application product design.
Kevin Casey writes about technology and business for a wide variety of publications and companies. He won an Azbee Award, given by the American Society of Business Publication Editors, for his InformationWeek story, “Are You Too Old for IT?” He’s also a former community choice honoree in the Small Business Influencer Awards.
Jeremy is a Principal Product Marketing Manager at New Relic, where he’s responsible for go-to-market strategies for application performance monitoring products. He's been in the technology industry for over 12 years, with roles in engineering, product management, and product marketing. He's passionate about helping customers drive business growth and deliver more perfect software. Jeremy holds a BS in engineering and an MBA from George Fox University and is an AWS certified data nerd.
Lavanya Chockalingam is a Senior Product Marketing manager at New Relic for APM products. Lavanya started her career as an engineer and then moved on to sales and product marketing roles. Lavanya has worked both in hardware and software industries and is passionate about technology and how it can be leveraged to solve real world problems.
Elyssa Christensen is the Principal Product Marketing Manager for logs in New Relic One. With over 20 years of experience analyzing large data volumes and finding insights across a variety of platforms and use cases, Elyssa is passionate about helping customers unlock the value of their data to optimize their business.
Rebecca Clinard is a Solutions Consultant with New Relic. She's been active in the web application performance industry for almost 20 years. Before joining New Relic, she held positions at enterprise load testing tool companies as a sales engineer, a professional services expert, and as a blogger and technical evangelist. She's written a variety of blogs ranging from performance engineering best practices to essential tips and tricks. All of her content is derived from hands-on experience.
Thomas has been an integral executive at multiple startups and has pioneered development on many marketing attribution products. Prior to forming Find.jobs, he led a cyber security startup to exit. When not in the office, he spends his time with his wife and three boys rooting for Cleveland sports teams.
Scott Cutler is a Senior Application Security Engineer at New Relic. He has been interested in security since he went to his first DefCon conference in 2004. He graduated with an Information and Computer Science degree from UC Irvine in 2009, took his first security job in 2012, and now works on the New Relic Threat Detection team. While engaging with the larger security community is fun (RainSec, OWASP, Twitter, CTFs), he also enjoys hiking, photography, and video games (DoTA 2 and Satisfactory are currently his go-tos). He has been living in North Portland for about four years and will always appreciate a food or drink recommendation for anywhere around Portland!
Emil Davtyan is an entrepreneur who has started several ventures since 2005. He created and ran an image-hosting site that reached two million users per a month. Later, he developed an Android application with more than 200,000 installations. At his current venture, Joltem (http://joltem.com), he is working to open up the startup process.
As HR Business Partner for New Relic’s Portland office, Julie DeBuhr supports the engineering and support teams with all things HR. Before joining New Relic, she spent two years working at Cole Haan, as the company divested from Nike, where she worked for the previous twelve years.
Drew Decker is a Senior Solution Architect, focused on delivering unified telemetry to our enterprise customers. For the last 5 years, he's helped enterprises gain visibility across their complex environments. Drew has an extensive background in observability practices and is a member of the New Relic TechOps team.
Erin Dieterich is the Director of NewRelic.org, the company's social responsibility function. She leads, designs, and manages programs and partnerships to support the company's social impact strategy, including community impact, nonprofit customer donations, and employee volunteerism. She also produces FutureTalks PDX, the monthly tech-talk series focused on innovation and diversity, equity, and inclusion in the technology industry.
Scott is an engineering manager at New Relic. He has been in the technology world for 15+ years as a software engineer, architect, and manager. He loves building great software and great teams. An East Coast native, Scott graduated from San Francisco State University and currently lives and works in Portland, Ore.
Susie Dirks is a product manager who joined New Relic's mobile team in 2015, lured by technical analytics and the tremendous future of mobile. She enjoys piecing together product definitions after conversations about real problems, pain points, and needs. For fun, Susie rock climbs, snowboards, backpacks, bikes (mostly as a commuter), runs, and does yoga.
Tom Doherty is a Senior Technical Training Specialist with New Relic University. He holds a Bachelor’s Degree in Software Engineering and since 2006 has worked in software development, sales engineering, technical support, and education. He is based in Ireland, but trains New Relic customers and partners throughout the EMEA and occasionally APAC regions.
As Solutions Strategy Director at New Relic, Kevin has deep knowledge of IT Opps, the cloud industry, and works with customers and partners to assist in their cloud adoption journeys. He’s been in the enterprise software industry for over 20 years, and has spent 12 years as a customer facing solutions architect, selling enterprise software solutions to all verticals.
Robert works as a full-stack developer in the financial services industry. He's passionate about sustainable software development, building solid software, and helping to grow teams. He's had 20+ years of development experience across many areas that include scheduling, logistics, telecommunications, manufacturing, health, insurance, and government regulatory and licensing sectors. Outside work, he enjoys electronics, IoT, and helping a number of nonprofit groups.
John Engates joined Rackspace in August 2000, just a year after the company was founded, as Vice President of Operations, managing the data center operations and customer service teams. Two years later, when Rackspace decided to add new services for larger enterprise customers, John created and helped develop the Intensive Hosting business unit. Most recently, John has played an active role in the evolution and evangelism of Rackspace's cloud-computing strategy and cloud products. John meets frequently with customers to hear about their needs and concerns, and to discuss Rackspace's vision for the future of cloud computing. John currently serves as Chief Technology Officer.
Todd Etchieson is vice president of product management for analytics at New Relic. Before joining New Relic, he worked as an engineer and product manager in the telecom, defense, and e-commerce industries. He holds a Bachelor of Science in Electrical Engineering from Texas A&M University and a Master of Science in Telecommunications from Southern Methodist University.
Java guru Ben Evans—who works from New Relic’s European Development Center in Barcelona, Spain—is a Java Champion, three-time JavaOne Rock Star speaker and a prolific author of Java books, including "The Well-Grounded Java Developer" and lead author of "Optimizing Java" and the new edition of "Java in A Nutshell." He spent six years as a member of the Java Community Process Executive Committee (aka the JCP EC) helping define standards for the Java ecosystem.
Tomas started his career as a PHP developer. After graduating, he worked at British Telecom as head of the Web Services department in Argentina. After that, he went to IBM, where he wore many technical hats: DBA, Sysadmin, and DevOps. He's now an independent consultant and writer. He loves to learn and to teach about technology. In his free time, he likes reading, sailing, and board gaming.
Guy Fighel is the General Manager of applied intelligence and Vice President of product engineering at New Relic. He leads New Relic’s AIOps product and engineering, and is responsible for the company’s overall artificial intelligence and machine learning strategy. Guy was the co-founder and chief technology officer of SignifAI, an event-intelligence company, which was acquired by New Relic in 2019.
Matthew Flaming started doing DevOps before it had a name, writing distributed Java systems and racking the servers that hosted them at startups in the late '90s. He's been involved with architecting and implementing SaaS software ranging from IoT cloud runtimes to massively scaled data platforms. Currently he's VP of Site Reliability at New Relic, focusing on the SRE practice and the technical, operational, and cultural aspects of scaling and reliability.
Nick FloydLead Software Engineer
Nick Floyd is a lead software engineer at New Relic. He works on the .NET Agent, Nuget packages, Azure solutions, and cloud-based services. He and his seven kids are often found contributing to open source, soldering boards, and building backyard ballistics all in the name of "nerd life." Author of Nerd Life Balance.
StackStorm “stormer” James Fryman is an information technologist who builds, designs, curates, and evangelizes automation in all layers of the IT stack. Over the last decade, he has held roles in Information Technology that include the domains of information security, service delivery, IT Operations, development, and IT management.
Ken Gavranovic is New Relic’s EVP, Product Management and GM, Platform. He helps shape the strategic direction of the New Relic platform and supports customers as they migrate their organizations to modern technologies. With nearly three decades of experience in the technology industry, Ken has amassed a wealth of experience in roles ranging from software developer to sysadmin to CTO and CEO.
Brian Goleno is a Sr. Product Manager in the Applied Intelligence group at New Relic. Brian has been a product manager in the SaaS-based monitoring and observability space for over five years, and has been with New Relic for the past two years. Brian is currently focused on accelerating New Relic’s issue detection capabilities and supporting the New Relic One platform.
Martin Gontovnikas (aka mgonto) is the lead Developer Evangelist at Auth0. He's passionate about technology and he always keeps up to date with everything regarding IT. Martin also contributes to open source with Restangular (famous REST client for AngularJS), AngularWizard, Angularytics, and FactoryPal. He tweets from @mgonto and he blogs at http://gon.to/blog/
Jacob Groundwater is a software engineer by day, and math nerd by night. Before joining New Relic to work on the Node.js agent, he spent a year at an Animation-as-Service company. Born and raised in Vancouver, Jacob has also traveled extensively, teaching taekwondo in Korea and working with entrepreneurs in Malaysia and Hong Kong.
Ramon Guiu is the VP of Product Management for New Relic’s instrumentation, including agents, integrations, and SDKs. He has spent the last 20 years in a variety of roles in B2B software companies, and founded two startups. He is a telecom engineer and holds an MBA from IESE Business School. Based out of New Relic’s office in Barcelona, he loves playing with his two kids and snowboarding.
Fredrik HåårdFreelance software developer
Fredrik Håård is a freelance developer at Metallapan AB, as well as co-founder and head developer at Visual Units, a Swedish company creating support tools for logistics. In addition to working as a developer, designer, and general troubleshooter, Fredrik holds courses and workshops in Python, Mercurial, and Git and has given lectures in Python at Blekinge Institute of Technology. Lately he's been talking at way too many conferences, mainly about Python, which predictably resulted with his becoming chair of the first-ever PyCon Sweden in 2014.
Terri Haber is a Site Reliability Champion at New Relic. She helps wrangle cross-team risks, curates and champions New Relic's reliability best practices, designs reliability programs to support engineering teams, and heads up New Relic's Reliability Community of Practice. Her experience is largely in operations engineering with a focus in automation. Terri believes "plant lady" is the new "cat lady."
Jim Hagan is a Boston-based Enterprise Solution Consultant with New Relic. He has 20 years of experience as a software engineer, with expertise in geospatial technology and time series analytics. Before joining New Relic, he worked on highly distributed logging and metrics platforms at Wayfair.
Jen Hammond is an engineering manager for New Relic's Product and Subscription Services and Data Management teams. She has over 15 years of experience as a software engineer and engineering manager. She loves building happy, healthy, and stable teams, as well as defeating legacy code bases.
Chris Hansen is a Senior Product Manager at New Relic. He works to make New Relic the indispensable tool for monitoring high-performance distributed systems. Chris has worked as an engineering leader, architect, and developer. He lives in Portland, Ore., where he can be found biking, skiing, and building things with his family.
Nate Heinrich is a product manager at New Relic. He has a background in IT management, Web development, and operations. His hobbies include sports that include balls and nets, games of the video variety, and experimenting with machine learning APIs to one day predict something useful.
Ty Herbert started his career in e-commerce at Symantec. He spent nearly 9 years working on the Global online sales team, specifically on the online store. Ty then moved to NYC to join the tech startup scene, where he worked at Poppin, a stylish office supply company, and Borderfree, an international logistics company, and after a move to Portland Ty worked at Webtrends in the customer analytics space. Now happily back in the Pacific Northwest, Ty manages the Browser product at New Relic. Ty is happiest around his family and friends exploring the outdoors, often with a craft beer in hand.
Tom Howell is a rising senior at Cal Poly SLO and current intern at New Relic. During his time here, he has assisted the Customer Marketing and Account-Based Marketing teams, where he has learned to manage and deliver sales content on a single platform. Outside of the office, he is a Student Ambassador for the Orfalea College of Business in addition to being a diehard San Francisco Giants fan.
John Hyland is the manager of the New Relic's Ignite program for early career engineers. Previously, he spent a couple decades as a software engineer, focusing mostly on networking, security, and service architectures. He believes strongly in the importance of culture and community building for the long-term success of both individual companies and the tech industry at large.
Karishma Irani is senior product manager for New Relic Infrastructure. She holds a master's degree in Computer Science and has managed the Infrastructure product from beta through GA and beyond. She is passionate about speaking with customers about how to address their biggest DevOps challenges and make monitoring a seamlessly integrated part of scaling and deployments across organizations. When she’s not doing that, she’s drinking coffee till it’s a socially acceptable hour to drink wine.
Kempton Izuno heads up the Enterprise Integrators program at New Relic. He considers himself fortunate to represent a product that's so partner friendly. Be warned, he'll talk and talk about it! Prior to New Relic, Kempton developed international channel programs for Bit9 and BEA Systems, and in between, co-founded an early AWS based startup.
Gavin Johnson is a programmer-turned-product marketer with experience in IT, tech consulting, and product marketing. At New Relic, he works with our open source team on community engagement and product awareness. Before joining New Relic, Gavin attended business school at the University of Southern California. He’s worked for Deloitte Digital as a Senior Consultant and Manager, designing and delivering custom applications for clients, and at AT&T as a Lead Product Marketing Manager for their digital video products. An Oregon native, Gavin now lives in Los Angeles. He is happily married, has a purple belt in Brazilian Jiu Jitsu, and is a photographer, homebrewer, and former marathoner.
Adam is a Principal Product Manager for New Relic Serverless where he's focused on making it more fun for developers building modern applications on serverless. As a former co-founder and CEO of IOpipe (acquired by New Relic in November 2019), he has spent the past 3+ years helping enterprises get real-time visibility into the most granular behavior or their serverless applications.
As a product manager for Kubernetes at New Relic, JF helps customers make sense of, troubleshoot, and optimize their Kubernetes environment. Previously, he architected, deployed, managed, and automated global and large scale Infrastructure as a Service offerings for a telecommunications company and has worked as a product manager in a startup developing open-source network virtualization and analytics software.
As a Principal Product Marketing Manager at New Relic, Alexis works with customers and partners to assist in their modernization and observability initiatives. She's been in the technology industry for over a decade, serving in product marketing, strategy, and finance roles for enterprise software, semiconductor hardware, and financial services companies.
Robyn Jordan works at New Relic as the Community Program Manager. She lives in downtown Oakland where she can be found either at Lake Merritt, a neighborhood coffee shop, or Rudy's Can't Fail Cafe eating pancakes. She is an obsessive fangirl who lives for Doctor Who, Marvel, and mostly Harry Potter—she even has a podcast dedicated to the world of Hogwarts.
Dmitry is an MBA student at Tuck School of Business at Dartmouth College and an intern on New Relic’s Business Operations team. He is originally from Moscow, Russia, where he worked as the Head of IT Operational Excellence Office for Sberbank, the largest bank in Central and Eastern Europe, which has approx. 300,000 employees and is represented in more than 20 countries. Dmitry’s expertise is primarily in Operational Excellence, IT Strategy, and Project Management.
Jonathan Karon built New Relic's Mobile APM team. He spends his days inventing new ways to measure every aspect of mobile apps from the inside out and fine-tuning a world-class engineering group. When he's not talking about mobile apps as the ultimate distributed system, Jon can be found in the woods or experimenting with the menagerie of mobile projects. A tech polyglot he has been involved in various unfamous tech startups and was doing mobile-social-local-real-time apps when the Apple Newton was still hot.
Zoe KayJunior Dev
Zoe joined New Relic after attending Hackbright Academy, a 10-week intensive programming course, and interning with the core engineering team. She enjoys the thrill of pushing code and exploring the neverending nooks and crannies of Rails. She now works with the marketing engineering team in San Francisco.
Bill KayserData Scientist & Distinguished Engineer
Bill has been with New Relic from the beginning as both a developer and a data scientist. Having worked in application performance management for nearly two decades, his role now entails discovering new ways of exploring and interpreting data as well as prototyping innovative new features.
Sahil Khanna is a product marketing manager at Moogsoft. Moogsoft provides Unified Event Analytics that allow customers to detect situations from millions of application, infrastructure, and network events. Its patented machine learning algorithms analyze data in real time to create actionable insight known as “Situational Awareness” for IT Operations. This enables teams to rapidly detect, collaborate, and remediate situations with complete visibility into what is going on around them.
Manav is passionate about solving product adoption problems. As SVP and Product GM at New Relic, he and his team focus on packaging, pricing, and product experiences that help engineers derive the most value out of New Relic, as quickly as possible. Prior to New Relic, he held product and marketing leadership roles at Twilio, InVision, Aruba (HPE), and Motorola.
Harry Kimpel is a Technical Account Manager based in Munich, Germany. He has a software development background and has worked in cloud architecture and cloud migrations for many years. Sometimes his work feels more like a software archeology, especially when re-architecting legacy applications.
John Kinmonth is a Principal Product Marketing Manager for New Relic Serverless, focused on empowering organizations to function faster on serverless technologies and cloud solutions. As former head of marketing at IOpipe (acquired by New Relic in 2019), he spent the past year helping enterprises get real-time visibility into the most granular behaviors of their serverless applications. Previously, he's worked on brand, martech, analytics, digital, and partner initiatives across companies of all sizes, including Amplero, Merkle, Pointmarc, T-Mobile, Xbox, Hyundai, Costco, and more.
Tim Koopmans is introducing more and more people to the art of performance testing and debunking myths along the way. If you’re already monitoring your application’s performance Tim will show you practical ways to correlate the myriad of metrics available into meaningful information. Tim is also author of a popular Ruby based DSL for JMeter and CTO of flood.io.
Tim Krajcar is an Engineering Manager at New Relic and runs the Node, Python, and Ruby agent teams. He's been working with open-source software since the early '90s and has built software, web, and infrastructure solutions for companies including Nike, Intel, Standard Insurance, Hitachi, Sutter Home, and McAfee. He lives in Portland, Oregon, with his wife, where they recently co-founded two early-stage daughters.
Alex is Senior Vice President of Engineering at New Relic, responsible for customer facing products. He has a passion for building great teams and has led the engineering effort as New Relic has expanded its product platform. Alex joined New Relic after leading engineering for six years at OpenSourcery, an open source consulting agency. Before OpenSourcery Alex held engineering roles at Cargill and Dark Horse Comics. He holds a B.S in Information Systems from Miami University in Oxford, OH.
Martin Kuba is a Senior Software Engineer on the Node.js Agent instrumentation team with over 15 years of experience in software development. Prior to joining New Relic, he worked on large enterprise software used for scientific research. In the last few years he has rekindled his interest in web development and ultimately was drawn to Node.js.
Ken Kupelian is a nerd and mobile QA engineer at New Relic in Portland, Ore. He started out in the tech industry in 1994 by "installing the Internet" in people's homes while still in high school. He currently enjoys living on the bleeding edge of tech and dabbling with obscure and otherwise forgotten devices or technology.
Ana is originally from Denver, Colorado, and is entering her senior year at Boston University as an international relations major and minor in business administration. This summer she is interning on New Relic’s content and customer marketing teams. Ana enjoys traveling and exploring new cities, trying new foods, skiing, and being outside in whatever way she can.
Jim Kutz is a technical product manager for New Relic. Before joining New Relic, Jim was a senior product manager for Nike Digital's Consumer Insights and Big Data Platforms, director of business intelligence and analytics for The Motley Fool, and a data analyst manager at Capital One.
Michael is an accomplished IT professional with deep roots in both software development and hardware systems administration. At New Relic, he led the Ruby Agent team through their journey to open source their agents. He is highly skilled in all areas of the Ruby ecosystem, be it the Rails framework, choice of gems (libraries) to use, hosting solutions, automating testing and deployments, and resolving performance and scalability issues.
Matthew Lapworth is a senior security engineer who joined New Relic's Product Security team in 2014 after having spent a lot of time with his head in the cloud, thinking about security. He believes security shouldn't be hard and that it's possible to balance security and business needs to ship secure products that meet the needs of customers. When not working on security software, Matthew can be found rock climbing, cycling, or running in the park.
Michael Lavers is a Senior Software Engineer on the New Relic Serverless team. When he's not helping customers wrangle their AWS Lambda functions, he's usually outside helping his wife—a goat farmer—wrangle some 80 dairy goats. He's the proud father of four daughters, some of whom actually like computers, which Michael sees as his highest achievement.
Andrew Lawson is Executive Vice President and General Manager, EMEA, for New Relic, leading the company's growth and business strategy across Europe, the Middle East, and Africa. Andrew has been recognized for his work to promote equality in the technology industry, ranking in the top 30 in Management Today’s Agents of Change power list (2017 & 2018) and 7th in the FT HERoes list of male champions of women in business.
Andy Lester has been involved with open source for two decades, contributing many modules to Perl's CPAN as well as speaking at open source conferences and user groups around the country. He's the author of the search tool ack and his book Land The Tech Job You Love is published by Pragmatic Bookshelf.
As Director of UX Design at New Relic, Etan Lightstone oversees a team of talented designers, leads the user experience design strategy, and on occasion gets the opportunity to contribute to the product codebase. Etan has a special interest in data visualization and analysis, as well as surfing, guitar, and photography.
Bernice Lo is a senior at Santa Clara University, where she is studying marketing and communications. Prior to working at New Relic, she worked in Fremont Bank’s marketing department and at the Ice Box in London as a sales and business development intern. As a young professional, she has gained extensive experience with content marketing, managing marketing campaigns, and exercising creativity to further company goals.
Joy was the managing editor for the New Relic blog. She remains a word nerd. Her experience includes leading content strategy and content development for tech companies. She has been managing publications ranging from magazines such as Electronic Entertainment, manga such as Naruto, and websites including aNewDomain and Dell's Tech Page One.
Neil MacGowan as our Director of Digital Intelligence brings his extensive experience from the LOB through to the ISV, to help customers discover and realise the full potential value of technology to their business. Most recently Neil has been helping customers to transform their IT organisations and businesses through the application of analytics, machine learning, and AI systems within the Service Management space with organisations such as Mercury/HP, Netuitive, and ServiceNow.
Jill MacMurchy is the VP of Customer Solution APJ at New Relic. Jill is a seasoned leader that is passionate about technology and working with customers to help them transform the way they do business. Jill has over 20+ years of technology experience (including IBM and SAS Australia) with an outstanding record of accomplishments and revenue results.
Diego started his professional career as a software developer, then shifted into the business side of the technology. In 2006 he founded Abiquo, a company that delivered one of the first Infrastructure-as-a-Service platforms, and led it until its international expansion in 2010. In 2011 he founded Ducksboard, a SaaS service to gather and display business metrics, which was acquired by New Relic in 2014.
Thomas Martin is the Director of Site Reliability at 27Global with many years leading large development and operations teams in hosting and application development organizations. Thomas has a passion for automation and reliability, focusing on removing human error from the equation when going to production. Thomas enjoys coaching his kids' Lego Robotics and soccer teams and playing a few games of 5-a-side soccer, BBQ-ing on a lovely Sunday afternoon, and supporting the local DevOpsDays KC conference.
Jonathan Owens is a senior site reliability engineer at New Relic. As a 10-year veteran of the operations world, Jonathan has seen - and solved! - firsthand the challenges of operating large databases, clusters, and container in a large and autonomous engineering organization. Maryum Styles is a software engineer at New Relic. Prior to that she was a QA engineer. Maryum holds a degree in Computer Science from Spelman College.
Karl MatthiasManager, Site Engineering
I am a developer and ops engineer with more than 18 years of experience in everything from systems administration to network security and heavy software development. I was recently Head of Operations and Architecture at MyDrive Solutions in Guildford, UK. I was briefly Senior Site Reliability Engineer at New Relic and now manage the Site Services team at New Relic in Portland, Oregon.
Moof Mayeda is a software engineer in Portland, Oregon. Before becoming an engineer, they spent 11 years as an organizer in the National LGBTQ Task Force, where they played a significant role in winning the freedom to marry and advancing racial justice in the LGBTQ movement. When not busy programming, Moof loves running in Forest Park, boxing, and playing laser tag.
WraithanSoftware Engineer, Node.js Agent
Wraithan started programming in C++ to write his own video games, then later to cheat at them. He discovered Python and had a blast for a few years in the community. He picked up Node on a whim to build an IRC bot and fell in love. Wraithan enjoys listening to metal, biking, skateboarding, writing IRC bots, playing with hardware, and helping to run PDX Node.
Kat Dober is a Senior Software Engineer for Reliability on the Timeslice Storage team at New Relic. Mike Carlson is a Senior Software Engineer for Reliability on the Metal-as-a-Service team at New Relic. Kat is based in Denver, Co., while Mike is based in New Relic’s Portland, Ore., engineering headquarters.
As a Solution Consultant, Eric helps New Relic's customers maximize the value they get from the platform via strategic guidance and thought leadership. Before joining New Relic, he spent nearly two decades building software in individual contributor and leadership roles. Eric is a DevOps zealot, and the fact that you're not deploying as frequently as you could be keeps him up at night.
Simone Morellato is Apcera’s Director of Technical Product Management. Before joining Apcera, Simone worked at Cloudian, a scale-out storage startup, where he led the technical and product marketing efforts for the company’s storage architectures. He has also held marketing, management, and technical positions at Riverbed, Cisco, Astute Networks, and Andiamo Systems (later acquired by Cisco).
John Mueller is a freelance author and technical editor, with 108 books and more than 600 articles to his credit on topics ranging from networking to artificial intelligence and from database management to heads-down programming. His current books cover Python for beginners, Artificial Intelligence (AI), Machine Learning, Data Science, C# 7.0, and Amazon Web Services (AWS). You can read his blog at http://blog.johnmuellerbooks.com/.
Anil MurtySenior Product Manager
Anil is a senior product manager with the New Relic APM team. Prior to joining New Relic, Anil spent several years working at different enterprise software and hardware companies as a product manager, in addition to his previous roles as an engineer writing emdedded device drivers for consumer electronic devices.
Kevin Muth is Director, Digital Business Strategy, at New Relic. For nearly 10 years he has supported enterprise customers as an executive consultant and value engineer for digital transformation. His 25 years of expertise in financial services is founded on several years as a CPA and consultant with Arthur Andersen for banks and financial institutions as well as serving as CFO for a mortgage banking company.
Tamao Nakahara is Director of Developer Relations and Community Marketing at New Relic, where she leads a team of Community Managers and Developer Advocates. Before that, Tamao ran Developer Community Programs at VMware, and then at Pivotal after it was spun off. During that time, she supported the open source technology communities created by VMware/Pivotal employees (Cloud Foundry, Spring, Groovy, Grails, RabbitMQ, and Redis) as well as Tomcat, Hadoop, MADlib, and R (for which there are heavy Pivotal contributions).
Kara Ntumy is the Operations product owner of The Times digital product suite at News UK. Prior to joining News UK, he worked as a digital analyst for HarperCollins Publishers UK, and designed his own smartphone app. His love for design and optimization has led him to designing websites and even offering an online digital design course.
Eveline Oehrlich is Director of Market Strategy for the EMEA region at New Relic. She was formerly VP and Research Director at Forrester Research, where for 11 years she led research on topics such as DevOps, digital operational excellence, cognitive intelligence, and application performance management. Eveline has more than 25 years of experience in IT, is the author of many research papers and thought leadership pieces, and is a well-known presenter and speaker. Eveline is passionate about helping companies transform their IT organization into high-performing teams that enable their business partners to achieve better results. She has helped some of the largest enterprises around the world adopt new strategies, workflows, and automation tools on their journey to becoming a modern digital business.
Gregory Ouillon is New Relic’s EMEA CTO. He supports customers across the region as they adopt modern technologies and transform digitally, leveraging observability. Greg brings extensive experience as a technology leader, turning new technology into global services, developing high-tech innovations, and scaling them into profitable businesses. A French national, Greg is based in Geneva, Switzerland.
A member of New Relic’s marketing department, Yannina brings a wide range of experience with her background in marketing, branding, and design. Yannina was born and raised in South San Francisco and has a bachelor’s in mass communications from UC Berkeley. She’s a freelance writer, loves all things design, and lives in San Francisco’s Dogpatch neighborhood with her husband and son.
Pierre Papera is General Manager and Senior Director of Engineering in charge of New Relic's European Development Center based in Barcelona. After several years leading engineering efforts in startups developing video games, streaming media, and video-on-demand platforms, Pierre joined Ducksboard, which was acquired by New Relic in 2014. After the acquisition, Pierre led the integration with New Relic's ecosystem.
Shreyans Parekh is a Product Marketing Manager at New Relic, where his job is to focus on market and industry dynamics in the areas of cloud migration and DevOps. His writing has appeared in publications by Internet Retailer, Intuit, Apttus and IBM Bluewolf. He can be reached on Twitter @ShreyParekh.
After an exciting career behind bars (the kind you order drinks from) and a challenging education in computer science, David married the two as a Technical Support Engineer with New Relic. As as extroverted NRrd, finding out what's going on behind the scenes and how all the pieces fit together is his passion and calling in life.
Fredric PaulEditor in Chief
Fredric Paul (aka The Freditor) is Editor in Chief for New Relic. He's an award-winning writer, editor, and content strategist who has held senior editorial positions at ReadWrite, AllBusiness.com, InformationWeek, CNET, Electronic Entertainment, PC World, and PC|Computing. His writing has appeared in MIT Technology Review, Omni, Conde Nast Traveler, and Newsweek, among other places.
Rob Peterson is Senior Director of Business Value and Strategy at New Relic. Rob has 21 years of experience building and managing highly effective organizations in finance, technology, and support for brands like American Express, eBay, and Qwest Communications. He has led financial planning departments with oversight of budgets ranging from $1.4M to $1.27B, including operations departments of 100 employees and technology teams with 23 analysts and engineers. Rob built the Global Resource Planning group for the world's first major e-commerce platform and consults for various e-commerce startups to develop their business and technology strategy. Rob has bachelor’s degrees in both accounting and economics and an MBA from the University of Utah.
Stijn Polfliet is a Principal Technical Evangelist at New Relic. Stijn was co-founder and CEO of CoScale, a provider of full stack monitoring for containers and microservices, acquired by New Relic in 2018. He holds a Ph.D. in Computer Science from Ghent University in Belgium. His interests focus on cloud technologies like Docker and Kubernetes and their performance-related aspects.
Shawn began his career at New Relic on the Global Technical Support team, specializing in New Relic Mobile and the New Relic Query Language (NRQL). He now works on the Customer Success Engineering team, helping to drive customer enablement and continues to be a subject matter expert for New Relic Mobile. When he isn't working, Shawn can be found playing Capoeira Angola, racing Autocross, and traveling the world.
Glenn is an experienced, pragmatic Solutions Architect that has helped organizations with transformative projects for the last few years. With diverse experience across development and infrastructure, Glenn is passionate about learning new technologies and solving complex problems. He enjoys writing about his experiences and pretending he knows how to code.
Thiago Pasin is the partner solution consultant at New Relic supporting multi-cloud technical solution initiatives. He helps partners and customer deliver digital performance monitoring and cloud solutions including migration, modernization and DevOps. Raj Ramanujam is the Sr. Director of Global Alliances at New Relic responsible for multi-cloud partnerships and solution strategy. He is focused on delivering innovative solutions and partnerships for accelerating cloud adoption, DevOps transformation and optimizing digital customer experiences.
Raj Ramanujam is the Sr. Director of Global Alliances at New Relic responsible for multi-cloud partnerships and solution strategy. He is focused on delivering innovative solutions and partnerships for accelerating cloud adoption, DevOps transformation and optimizing digital customer experiences.
Rose Randall is a Senior Solutions Consultant for New Relic. She assists her clients with cloud adoption/migration and DevOps initiatives, and enhances their digital customer experience through real-time performance and business level KPI analytics. Previously, Rose held positions at BlueJeans Network, Avaya, and Dolby Laboratories.
Gil Rice is New Relic's VP of Strategy Consulting, focused on supporting New Relic global customers in their design, implementation, and measurement of software observability. Gil has 20 years of experience in software development, professional services, and service assurance. He is a graduate of the University of Toronto and lives and works in Toronto when not on an airplane.
Christina Robertson is a soon-to-be UC Davis grad and aspiring marketer currently interning at New Relic. In her time here, she has been trained on the Performance Marketing and Content and Communications Marketing Teams where she learned how to analyze and create marketing content. Outside of New Relic, she enjoys writing, travel, and co-directing the marketing department of her UCD student body.
Mike Rocca has been in technology sales and sales leadership for more than 15 years. Based in New Relic's East Coast HQ in Atlanta, Georgia, he spends his time outside of the office with his wife and daughter, occasionally sneaking off to play in a local men's-league baseball game.
Ankush RustagiProduct Manager
Ankush is the Director of the Growth & Data Science teams at New Relic, managing a team of data engineers, data scientists, data analysts, application developers, product managers, and designers. He focuses on acquisition, activation, and monetization initiatives, and builds end-to-end systems for advanced analytics and machine learning applications of our customer data. His teams use these techniques to drive in-product experiences that optimize conversion. Additionally, his teams build internal data applications which provide proactive customer health metrics and alerting for go-to-market teams to retain and expand ARR. You can check out his personal site at www.ankushrustagi.com.
Caito is a Software Engineer on the Account Experience (AX) team. Caito is returning to a childhood passion of building and breaking things after various roles in construction, management, and healthcare. Caito is currently pursuing her master's in software engineering at Harvard University.
As Mirego’s CTO Pierre-Luc spends most of his time working on projects revolving around Mobile. He’s all about software running on small devices. He spent a big portion of the past 16 years working on embedded and mobile platforms in different environments. When he’s not working, Pierre-Luc is probably out on a hike somewhere or out on a run.
Peter Simkins is Pre-sales Solutions Architect at New Relic. He’s passionate about using technology to turn promising ideas into reality for clients. He enjoys helping people build meaningful relationships to expand their business networks. An early adopter of new technologies, he’s constantly looking for new ways to learn in this social-technological era.
Originally from England, Judith has had a long, varied career as a software engineer and manager. Currently, she’s an Engineering Manager at New Relic. When she’s not working on New Relic's data platform, she enjoys CrossFit, hiking, paddle boarding, gardening, puzzling, and travel.
Victor spent the first 14 years of his career writing software for various organizations before moving into project management and leadership roles where he could work more closely with end-users and customers. His experience in enterprise software development, implementation consulting, and post-sales support help him to understand the challenges of running complex systems. At New Relic, Victor is the product manager responsible for Distributed Tracing, a feature that helps customers understand and troubleshoot distributed systems. Victor lives and works in Portland, Oregon, where he enjoys cycling, hiking, soccer, basketball, and adventuring with his family in the Pacific Northwest.
Adilson Somensari is a senior solutions architect on the New Relic Expert Services team. An experienced APM professional, with multiple certifications in the APM industry, he has a passion for helping customers succeed with modern monitoring architectures. Adilson started his career as a Java developer, delivering distributed applications to a diverse set of industries (Auto, Banking, Telecom, Transportation) in multiple countries (United States, Canada, Portugal, Brazil), and pivoted to APM after learning that there is more to life than reading logs and stack traces.
Daniel is a senior software engineer and technical product manager for New Relic’s core data platform team. He's deeply interested in domain-driven design, APIs that evolve, and team structures that stay nimble and relevant over time. He lives in Portland, Oregon, with his wife and two cats.
Christine is the Product Marketing Manager for New Relic APM, Browser, Platform and Server products - primarily focused on web applications. She loves bringing awesome new products and features to market, and enjoys the fast paced environment SaaS brings. She has spent several years working abroad as a product marketer in the healthcare industry.
Jordan is an account-based marketing and content marketing coordinator. He has a knack for data and creative work with a focus on video production. Beyond marketing, he has a passion for the outdoors, sports, photography, and videography. Before coming out to San Francisco, Jordan spent 3 weeks road-tripping through 17 states and 5 national parks.
David Strom is one of the leading experts on network and Internet technologies and has written and spoken extensively on topics such as VOIP, convergence, email, cloud computing, network management, Internet applications, software development, wireless and Web services for more than 25 years. He has had several editorial management positions for both print and online properties in the enthusiast, gaming, IT, network, channel, and electronics industries, including the editor-in-chief of Network Computing print, Digital Landing.com, eeTimes.com, ReadWrite.com and Tom's Hardware.com. He currently writes for GigaOm, Slashdot, Dice, Techtarget and Network World. He began his career working in varying roles in end-user computing in the IT industry.
James is a product manager in New Relic's APM organization with responsibility for the Node, Ruby, and Python agents. He has been a technology startup entrepreneur for an accelerator-backed startup and held senior engineering and engineering management positions at IBM. James has a passion for creating tools and services that make the lives of software developers and IT professionals better.
Manesh Tailor is Director, Financial Services Solutions, at New Relic. He has spent nearly two decades as a developer or adviser to large enterprises, in particular within the financial services industry, on their digital transformation initiatives ranging from adoption of new platforms to deployment methodologies.
Ravi Tharisayi is a Senior Product Marketing Manager, APM. He has 15 years of experience in the IT industry, starting as a Java web developer before a 10-year stint at IBM in consulting and marketing roles. Having first-hand experience with the frustrations of the waterfall software development methodology, Ravi is passionate about DevOps and development on the cloud. He’s also a proud Boston native and cheered for the Patriots even when they had Steve Grogan.
Jorge is a DBA with extensive knowledge and experience supporting Postgres, Informix MySQL, and other enterprise-level databases for companies such as Intel, ADP, Con-way, and New Relic. His focus is performance tuning, disaster recovery, and high availability of mission critical databases.
Andrew Tunall is GM, New Relic Serverless and Emerging Cloud Services. He's previously held product management roles at Amazon Web Services, and has worked at several fintech and consulting companies, assisting major payment providers, telecom firms, consumer electronics vendors, and media and entertainment companies to build everything from web applications to video content origins. He joined New Relic in 2018.
Ranna Unthank is a Principal Product Marketing Manager at New Relic. She has over 10 years of experience in product marketing and sales enablement. Her technology experience and knowledge spans from storage to server and desktop virtualization to cloud computing and modern architecture technologies.
James Van Metre is a senior software engineer at New Relic. James has been developing professionally since 2004. After receiving his degree from Cal Poly Pomona, he started with writing Java and C/C++ applications before moving to the iOS platform. He has developed apps for the Food Network, Daimler, and the healthcare sector.
Ryan Veitch is a Senior Community Moderator, working as part of the New Relic Support team he is primarily focussed on helping New Relic customers in our Explorers Hub community. In his downtime, he enjoys reading, listening to podcasts, and watching YouTube videos—mostly about wristwatches and coffee.
Yvonne is recognized as a thought leader in how to maintain business relevance in a rapidly changing world. Her personal passions are the advancement of women in leadership/STEM along with driving forward the concept of “shared value” with corporations. As New Relic’s Chief Information Officer, Yvonne divides her focus between the company’s growth strategy and development of the supporting unified technology and data platform. Yvonne is also New Relic’s executive sponsor for their nonprofit program and diversity efforts.
Larry Wegener has been developing Android applications since 2010. After receiving his degree from DePaul University, he began developing mobile apps professionally first for the iOS platform. He quickly moved to the Android platform because of client demand and has been developing Android applications ever since. He has developed apps for Postcard on the Run, Food Network, Google and Intel. He’s currently developing Android applications for New Relic at their Portland Oregon office after a lifetime of living in the Upper Midwest. He can be contacted at email@example.com
Jimmy began his career at New Relic on the Global Technical Support team, specializing in Account Management, New Relic Browser, and New Relic Insights. He now works on the Digital Platform Services team as an Associate Solutions Architect, helping to drive customer enablement. When he isn't working, Jimmy can be found knitting on a couch or out hiking the beautiful trails of the Pacific Northwest.
Gillian WildfireProduct Manager, Mobile
Gillian Wildfire is a Product Manager based in Portland, Oregon. She has worked in Product in several industries, including tech, consumer packaged goods, e-commerce, telecommunications, and politics. In her downtime, she makes wine, performs in musical theater, and travels.
Eric Wilinski has been writing about technology since the dot-com days. He’s worked for a variety of companies in the industry, from startups to Fortune 100 multinationals, and his writing has appeared on some of the most popular sites on the web. His first computer was a 128K Macintosh. Today he’s learning Ruby.
Joel Worrall is the Director of Open Source and Developer Advocacy at New Relic. After 20 years as a software developer, product manager, and accidental marketer, he still writes code every week. Joel is passionate about how New Relic's programmable platform can make a positive difference in the world through open source and partnering with a vibrant and inclusive developer community.
Katherine WuSoftware Engineer
KWu is a Ruby agent software engineer at New Relic. Before that, she was in tech support and product operations at Google. She likes to "strategically maximize learning efficiency," aka, only work a little to learn a lot. When not at a computer, she makes pickles, knits, and lifts weights.
April Yep is a partner marketing manager at New Relic. She has spent over five years in software and technology marketing in a variety of roles. Prior to her marketing career, April spent three years in the trenches of various software companies as a technical support engineer. April is a native Californian, an animal lover, and someone who is always eager to learn new things.
Brittany YoungMobile Product Manager
Brittany is the Mobile Product Manager at New Relic, an application performance management company. She is passionate about helping developers everywhere achieve optimal performance in their mobile applications. Previously, Brittany was co-founder and CEO of FadingRed, a Mac/iOS app development shop where she also actively coded. Formerly the co-leader of Girl Develop It Chicago, Brittany is passionate about working to change the ratio in tech.
After working in education for half a decade, Alexa decided to shift gears and transition into a career in tech. Since then, she has found a home at New Relic, working her way from technical support to software engineering. She’s discovered a deep passion for empowering women and persons of color, encouraging them to bring their authentic selves to the tech industry. Alexa is an active member and leader in two employee affinity groups: Women @ NewRelic and Relics of Color. Through her involvement in these programs, she’s facilitated executive-level fireside chats, mentorship programs, and served as an advocate for underrepresented minorities in tech.
Charlotte Ziems is a former editorial executive who spent the early part of her career contributing to the growth of many high-tech trade journals. Having worked at a content marketing agency before “content marketing” was a phrase, her career these days focuses on helping B2B tech companies tell stories that matter to their audiences. She is New Relic’s editor-in-chief.