Since its launch in 2014, New Relic Insights has proven to be an invaluable tool for helping software development, operations, and business teams understand how their software is performing. Insights helps them quickly diagnose potential software and/or customer experience problems and help to determine where to focus resources.

To drill down into the data, diagnose problems, and make more informed decisions, Insights users relied on NRQL (New Relic Query Language, a SQL-like query language). NRQL is a powerful, flexible, and easy-to-use tool for forming iterative, real-time queries, but it’s not always instantly accessible to non-technical users.

The New Relic solution: A new visual Data Explorer

We want to make the power of New Relic Insights available to as many stakeholders as possible, so New Relic is excited to announce that as of today, we are dramatically expanding the Insights Data Explorer’s capabilities and adding visual drill-down features. Insights users, both technical and non-technical, can now explore their Insights data attributes, and drill down on graphs and attributes via an intuitive point-and-click interface. Knowledge of NRQL is no longer required to diagnose problems, look at distributions, or drill down on details behind aggregated data. Users can also now access functions such as count, average, percentile, and more with a click instead of a query.

The new Data Explorer is designed to let Insights users see the event types available with their account, and see all attributes within an event type. Users can see visual representations of their data when they click on details, such as associated attributes, as seen here:

new relic insights data explorer screenshot

[click to enlarge]

Users can visually drill deeper into their data, and perform detailed diagnoses of identified software problems, by selecting a relevant function, such as count, percentile, average, sum, and so on, as shown here:

new relic insights data explorer screenshot

[click to enlarge]

Insights Data Explorer offers robust visual diagnostic capabilities, but technical users retain the ability to easily switch from a visual interface to a traditional NRQL interface. The associated NRQL query remains visible throughout the visual interaction. Users can click the “Run” button next to the NRQL query at any time, and it will take them to the traditional query view, where they can manually edit the NRQL, and/or add the widget to a dashboard:

new relic insights data explorer screenshot

[click to enlarge]

The new visual Data Explorer is available to all Insights users starting November 12, 2015. New Relic is excited to deliver this useful capability, and we hope it helps legions of non-technical users utilize Insights to diagnose software problems and better understand their software and business data.

Jim Kutz contributed to this post.

 

Background image courtesy of Shutterstock.com.

James Riseman is Director of Product Marketing, Analytics, at New Relic. He has been in the software industry for over 15 years in product management, product marketing, and as an entrepreneur. View posts by .

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