New Relic CEO Lew Cirne discusses “How Apdex Reveals User Frustration with Your Web Experience.”
17 February 2010 at 10:53 am | In Did You Know, Java, News, Performance Tuning | Leave a CommentRecently our vp of engineering Jim Gochee posted a blog about our successful effort to improve the performance of our flagship product New Relic RPM. Reading how Jim and team used Apdex as a key metric for measuring the before-and-after effects of the optimization effort got me to thinking just how important Apdex has become to our business over the past year.
Way back when we initially introduced RPM as the first SaaS-based application performance management tool, we got a lot of great feedback from our customers in the Ruby community. (We only supported Ruby then; we now also support Java.) Ruby developers are such a shy and retiring bunch that we practically had to pry their opinions out of them. (Ok, not really.) One of the comments we got went something like “you know, measuring average response time and throughput is great, but averages sometime hide the fact that some of my transactions are really slow and affect customer experience. You ought to measure Apdex scores.” We looked into it, liked what we saw, and said “You’re right, we should.” Fast forward to now, and Apdex has become an essential component of RPM and a critical metric for measuring our service levels and business goals.
Rails3 BugMash RPM Gold Winner is WMNF Radio
16 February 2010 at 9:30 am | In Events, News, RPM in the News | Leave a Comment
WMNF is a community radio station in Tampa, Florida (and available online at www.WMNF.org.) Community radio is commercial-free and listener supported, which pretty much means they are always in need of financial help. WMNF plays eclectic music — jazz, blues, rock, polka, bluegrass, and lots else — and independent, progressive news and public affairs programming.
Matt Cowley is a part-time staffer at WMNF and is a Rails developer. As Matt says “I’m half-time staff at WMNF as the web manager, and built their site using Ruby on Rails. I’m also a freelance developer. My lame coding blog is at http://www.madcowley.com/madcode.”
Matt took part in the RailsBridge Rails3 BugMash a couple weeks ago. RailsBridge is a project put together by Mike Gunderloy, Dana Jones, Sarah Mei, Sarah Allen, Michael Breen, Eric Davis, and Sam Elliott to foster and support a sense of community with Rails. The BugMash was in support of Rails3, the major release of Rails in beta and due for GA any day now.
To support the BugMash effort, New Relic offered a prize of one year of RPM Gold for one of the participants chosen at random by RailsBridge. The lucky winner was Matt Cowley and he has donated the prize to WMNF. Great gesture Matt and congratulations to WMNF Radio. Rock on!
Twitter addresses are @wmnf and @madcowley.
RPM Silver/Gold subscribers: new Transaction Summary shows all web transaction types and their metrics in one view
2 February 2010 at 4:50 pm | In News, Performance Tuning, Product Update | Leave a Comment
Subscribers of RPM Silver and Gold will see we’ve added a new view of web transactions called the Web Transaction Summary Page. It’s pretty informative and we think you’ll find it very useful. All paid subscriptions get the Web Transactions page. When you click on the Web Transactions tab, you currently see a rollup of worst-offending transactions with associated graphs on the right side. You can sort these transactions types by throughput, slowest response time, most frequently called, etc.
Get the most out of RPM during performance testing with Deployment Markers, Notes, and Scalability Analysis
26 January 2010 at 5:18 pm | In Performance Tuning, Testing | Leave a CommentThe main benefit of using RPM when testing application performance is clear: you get instant insight into the throughput and response time of your application while under load, and you have all the tools at your disposal for analyzing and optimizing your application based on real-time data.
What you may not know is that RPM includes a few extra tools, which can greatly help with performance testing.
New Relic RPM is named one of the “Top 100 Coolest Cloud Computing Products” by Everything Channels’ CRN
25 January 2010 at 9:54 am | In Cloud Computing, News, Partners, Performance Tuning, RPM in the News | Leave a Comment
We are pleased to announce today that Everything Channel’s CRN has named New Relic RPM as one of the “100 Coolest Cloud Computing Products.” The Top 100 Cloud Computing products include those from 20 storage vendors, 20 security vendors, 20 productivity vendors, 20 infrastructure vendors and 20 platform vendors.
The “100 Coolest Cloud Computing Products” list was based on nominations from Solution Providers rating technology, channel influence, effectiveness and visibility along with business and sales impact. The final selections were made by a panel of Everything Channel Editors.
Winners were announced online at www.Channelweb.com and will be featured in the January 25 issue of CRN.
Bill Lapcevic, New Relic’s vice-president of business development, said today “We are very pleased that RPM has been included in CRN’s list of the coolest cloud computing products. RPM is an on-demand service that is used by more than 1400 of our 3200 customers to manage web applications in either private or public cloud environments. In addition to the strength and proven effectiveness of the product, our success in helping organizations ensure superior service for their cloud-based apps has been due in no small part to the important relationships that we have forged with leading IaaS and PaaS vendors and solution providers. Together, we share a firm commitment to making customers successful in the cloud.”
Migrating web apps to the cloud? Try RPM today!
RPM is easy to try. Simply choose a level that’s right for you and within minutes you’ll have access to more data about your web application performance than ever before. Find out why more than 3,200 customers around the world are using RPM to manage more than 35,000 application instances in both cloud and physical datacenter environments.
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