The tools we use (and love) at New Relic

By Posted in Nerd Culture, SaaS, Tech Topics, Top Post 5 February 2012

I’m always fascinated by how tools get adopted and used within companies. I recently polled our team(s) about what tools they use everyday here at New Relic.  Below is a big – but not comprehensive – list of tools we use to deliver the #1 SaaS app performance tool.  Of course, New Relic uses New Relic.  Everyday.  We have it on big screens on our walls, and always on one of our browser tabs.

Oh, before we begin with the list.  One of the biggest, most common tools we use is the Mac. Believe it or not, it’s a big but invisible part of our toolbox. It gives us a great environment to build software.  The day you join New Relic, you are outfitted with Apple from head to toe (we’re hiring by the way!)

In subsequent posts, we’ll break these down in more detail, focusing on the tools that have specifically allowed us to scale to serve 16,000 active accounts with over 38 Billion metrics being reported to us each day!

In our front-end app stack
Ruby Enterprise Edition
Ruby on Rails 2.3 and 3.1
MySQL
SCSS and HAML
jQuery
Highcharts
git
nginx
Unicorn
Phusion Passenger

Front office tools (sales & marketing)
Marketo
Olark
Asana
Salesforce
Data.com
Zendesk
Wistia
Optimizely
Extole
Photoshop & Fireworks
WordPress
Rails
Chartbeat
Google Analytics
CrazyEgg
Wufoo
SwagLove
Page.ly
Screenr

Some of our Management Tools
When we’re building the .NET agent…

VisualStudio 2010
ankh SVN
git-extensions
.net resharper
.net reflector
cygwin

In the Ruby world, we rely on the following open source libraries (among others)
factory girl
shoulda
jammit
uglifier
formtastic
liquid (from Shopify)
active merchant (from Shopify)
Cucumber
webrat
timecop
Capistrano

For Testing
Selenium
Cucumber
JMeter
Rspec
BrowserMob

Other parts of the  puzzle
BrowserStack.com
VMWare
OmniGraffle

Propane
Fluid
IBM Rational Purify
Valgrind
Intel SSD drives
Eclipse IDE
Skitch
Zendesk
gmail
Wikispaces
Campfire
Skype
AIM
VMWare Fusion
Jetty
Jenkins
GoToMeeting

Please feel free to ask questions below and we’ll do our best to answer them!

For some additional context on our archetecture, I am linking to an (now old!) article written in highscalability.com that talks a bit about our architecture.  Humorously we’ve doubled in size since that post.

A big thanks goes out to all of these vendors and tool makers.  Without you, we wouldn’t be nearly as successful.  More important, you make tools that make our workdays a little bit easier.   (If we forgot some, we’ll update this from time to time!)

About the author

patrick@newrelic.com'Chief Marketing Officer of New Relic. Love SaaS. Love Data. Love New Relic.

Tell us your thoughts Or Send us an internal high five

Talk to @newrelic